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February 2024 by Preston Gentz
wonderful help and patience from customer service. even shipped me a free replacement within 2-3 days. i highly recommend calling if you ever need any help with car audio/ electronics.
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February 2024 by Aaron Dukes
Customer service is fast responding to issues with your product. They gave you fast return shipping only problem is defective item. I had to pay for the shipping for them to receive it
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February 2024 by Jason Kohn
I had some issues withy purchase not working correctly online, called and talk to them about my situation, they stepped in and fixed everything immediately. Got my stuff I ordered with no issues. I highly recommend this company, great customer service, no problem understanding them on the phone.
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February 2024 by John Riggs
You would have thought I purchased a 10,000.00 part. This is the best customer service I’ve ever had….. Coming from someone who has been in the customer service business for more than three decades.,
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January 2024 by Ronnie Morris
Very nice and courteous .
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January 2024 by Donald Fisher
Unfortunately the speakers I purchased from HiFi Sound Connection did not fit in the door panels of my car and had to return them. The costumer service is what I would like to rate with this review.I spoke with Max and he confirmed the fitment issue with my car and helped me with suggesting a speaker and mounting system to solve my unique needs for the door speakers in my car. So 5 stars for customer service and will recommend HiFi Sound Connection to all of my friends and family.
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January 2024 by Raul Marquez
I had a question about a product that I purchased. There were really professional and responded all my questions. Thank you for the great service.
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January 2024 by Amy Nyboer
We had an issue with our order but it was immediately made right. Communication and customer service was top notch!
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January 2024 by Elijah Vaudt
I ordered a box and they were fast with order UPS must have thrown it down a run way and damaged the box I spoke to customer service and with ten min and a couple pictures they had the new one on the way!! Amazing customer service and products would highly recommend !
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December 2023 by Dan Jerke
Excellent customer service from Jesse!
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December 2023 by Robert Lanyon
Somehow I got routed I to the wrong person but he was more than kind he helped me out took care of my order I will be back again thank you very much have a great day
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December 2023 by Burt
Excellent customer service. Fred was able to resolve my issue instantly over the phone. It’s hard to find good service like this these days. Thanks Fred
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December 2023 by virginia warren
I bought a replacement set of speakers for my husband's 2012 Toyota Tacoma and they did not physically fit into the placement of the old speakers. I ordered them from Amazon and found the company contact information in my order receipt. when I called I got help from their Employee named John. He was very helpful in finding me the adapter that would work for there speakers and our truck. he even gave me a partial refund for the inconvenience. I would recommend there products and I appreciate there customer service.
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December 2023 by Christopher Banfalvy
I didn't understand completely have to put the box underneath my seat of my truck and I called their customer service and Max went to full extent of even have me taking photos to walk me through it and sending me an additional lift kit to help secure to seat better customer service with this company is by far Superior than I've received in the past from other companiesAgain thank you very much to Max for all your help.Best regards, Chris
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December 2023 by Greg Boucher
Jesse was very helpful and knowledgeable. The under seat 10” kicker box and amp kit for my 2022 Colorado exceeded my expectations. I would recommend this speaker set up to those who want some deep bass to your stock stereo system.
