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April 2024 by Matt Bernett
Victoria is amazing. She went above and beyond. Facility is clean and secure.
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March 2024 by Jared Comer
Great place to work with. Clean and safe.
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February 2024 by Mary Warfel
Taylor and Aaron were both very courteous, kind and helpful .. Thank you!!
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December 2023 by smithtracing
Very responsive to any questions asked and very helpful. Its pretty easy renting a space, you don't have to go into the office or anything, its all done online.
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December 2023 by Caren Casebolt
Clean units. I like the fact that someone walks the property. Staff are friendly. It's a secure location! Definitely recommend.
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November 2023 by Svnoyi Agaliga
I rented a unit not long ago and everything was nice and clean and I appreciate the manager at the faculty helping me with any questions and helping
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September 2023 by Nancy McCabe
Jess took my call today and was patient and efficient and able to correct the problem I called about right away. Much appreciated
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August 2023 by Sabrina Kamysz
Tony is great. He was very helpful getting us set up with our unit. Units were also clean and well maintained.
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August 2023 by Evan Durham
Unit was super clean, never had any issues with leaks or anything. Price was what we were looking for and was a pretty straight forward and convenient experience. Property was nice and clean, I was in and out in the mornings and there was a manager on site doing rounds, definitely one of the nicer facilities.
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August 2023 by Scott Dugin
Clean unit. Nice & clean, secure property. My interactions with Staff are always pleasant. and friendly. When I am at my unit, I am always greeted and welcomed and conversations are not forced or "all business" they are personable and welcomed.
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July 2023 by Brady Ghan
Wish it was 24 hour access, but a great facility
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June 2023 by Jasen Goodall
great, clean facilities. very secure and was impressed that management walks the property multiple times per week.....highly recommend...
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May 2023 by Julie Snowbarger
If I could give lower than a 1, I would. Had issues within the first month after KO took over from Joeys. Decided to give them another chance. Went to get some of our things out the first week of April and the code didn't work. My husband was with me and he called and they let us in and told him that it would be fixed immediately. I drove an hour to get some things out the last week of April and again the code didn't work and when I called I was told that I would be denied entry because I (his wife) wasn't on the account. Even though I knew the code. Funny also because I was the one that initially signed the month to month agreement with Joeys and set up the autopay. I was not going to drive 2 hours round trip and leave empty handed when I desperately needed some things for an event I was having. A. The code was supposed to be working by now. B. She claimed they had been trying to get ahold of my husband to add me to the account but didn't have contact info. Funny because billing knew our email. No emails from them. It was bad enough that we cleared our schedule on April 29 and rented a different, locally owned unit across town and moved out things. I don't usually do negative reviews but beware. They could care less about customer service.
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April 2023 by Abigail Ghan
Barry was excellent to work everything out for us! He got us into a unit quickly and painlessly.
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February 2023 by Gavin Parrill
This rating is specifically for Maibel (customer service) as she was really helpful, friendly and attentive to the reason for our decision to switch storage facilities. Throughout our discussion she mentioned that she would like for an opportunity for a manager to contact me to see if there was a chance to regain a customer in which I have accepted. Overall, Maibel was very professional and certainly presented her care for the company and customers.Thank you!
