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February 2024 by Vince Ascensio
David was a great help very knowledgeable and super nice was in and out got phone added and went threw my bill to make it cheaper A++++ thank you David
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February 2024 by Megan Speaks
I went to the Verizon store tonight to get a new phone. Mikey was so helpful! He explained everything to me in detail. He told me about extra products without being pushy or salesy. He was fast and efficient and even helped me pair my Apple Watch. If you go to this location Mikey will take great care of you.
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February 2024 by Andrew O.
My name is Andrew. I shopped at the nixa Verizon store. My phone was dropped and I went in for help. They referred me to a screen repair shop $400 or a new phone $800 plus. Took to Verizon on battlefield rd Springfield MO and they sent me another phone in the mail. It did cost $30 to update my contacts. But they didn't treat me like I was a pain in the but. I did not have to beg for help. Jim in nixa is rude at best. He was in Ozark that is why I stopped going to Ozark. They moved him to nixa now I go to a corporate store. They might cost more but the service is better. They will fix you phone not trying to sell you something you can't afford. Thanks for your time
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February 2024 by Andrew Oldfield
Jeff was rude at best. They said it would cost me 300 to get the screen replaced at a repair shop or upgrade my phone. I went to a corporate store on Saturday on Monday but noon the sent me a new phone. They did change $30 to download my info. But they were nice and fast I recommend Verizon on battlefield Springfield MO. They are corporate and they'll take care of you.
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December 2023 by james k
They weren't able to fix our issue, but were actually very nice, greeted us as we walked in, heard what we had to say. They only had one rude guy who kept popping in from the back interrupting like we weren't there (Im betting he trained in branson). But everyone else was great.
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November 2023 by Bethany Adler
Fabulous experience, switching over to Verizon service. David was wonderful to work with-very knowledgeable and helped us again the next day with an unexpected issue with the new phone. Thanks for fixing everything quickly and with excellent customer service!
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November 2023 by Derek Wilson
Sean did a great job in handling me getting a new device and accessories. Very professional
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November 2023 by Adam Carsey
Super clean store and super helpful staff. Wish there were more stars to give.
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October 2023 by Patty Amos
They were informative, friendly and not pushy at all.
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October 2023 by Sean B.
Great service David sold me and iPhone 14 pro max for my girlfriend and helped us set everything up quickl.
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September 2023 by Sue Miller
The staff was friendly polite and helpful.
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July 2023 by Cathy Barrett
David did an amazing job helping me make a decision about a new phone. He was very patient and helpful. Great job. David.
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July 2023 by Cathy Peterson
Dylan and the other employee were amazing. I dreaded going in due to past experiences. They made a fan out of me.
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May 2023 by Judy Bilyeu
Nathan went beyond what I expected to get me set up with a new phone. He was very pleasant.
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May 2023 by Carmen Estes
David was awesome and very knowledgeable! I highly recommend seeing him for all your Verizon need!!