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February 2024 by Steven Alge
Only open Tuesday, Wednesday, and Thursday. Closes at 430. When they are open, the attendants are friendly and responsive. Just don't expect any service outside of the very limited hours.
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January 2024 by Dahris Salge
Well, if I could make it less than one star I definitely would ! Called EVERY DAY starting on Sunday when we noticed a leak. Called twice everyday this week. Someone came Tuesday, said “ yep, it’s a leak” . Hopefully fixed it .. tank super low .. said some e else will fill it … on a “priority list” for Wednesday . Called again … someone will come tomorrow, called again . Thursday get a call they are on the way.. Called the cell phone left on my voice mail.. was told “ oh I didn’t get there , “. Called.AGAIN TWICE today.. have prepaid … and guess what?? 6pm Friday and NOBODY SHOWED UP. Guess we won’ t see our money back when I have to call another company .
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January 2024 by Becky Holtz
We have our RV cylinders filled at the Jane location. They are fast, friendly and very helpful. Excellent customer service.
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October 2023 by Sean Morrison
Writing a review for simply the quality of the customer service representative that answered the phone! It's refreshing to find a pleasant person answering the phone. First impressions are important! Extremely friendly and easy to set up an appointment. I hope their tank service is as good as their phone service!
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February 2023 by Bare M
Awesome experience with office and service personnel. Helped us out when two other providers wouldn’t.
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February 2023 by Cassy Burger
Professional, friendly service.
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January 2023 by Mary Ballard
Billing problems, in addition to no customer service. I am a widow and my pilot light went out. I was willing to pay for a service charge, but she wouldn’t even add me to the list. I had been a customer for 4 years. Wow. Any other company would have to be better!
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December 2022 by Ginny Sacramoni
The worst service ever! Here’s the story folks - got 2 cylinders filled, paid the driver with a check. A month later, the billing lady calls and says she ran my check twice and it didn’t go thru and wants to charge me $50. Twenty five for each time she ran it. It’s not possible that the check didn’t go thru because I have overdraft setup so money is automatically shifted from savings if that happens. The woman wanted to argue about it, so I offered to give a credit card over the phone. She wanted some assurance it would go through, I said “well I got cash if you want to come pick it up” and she couldn’t do that either. This woman didn’t want to get the money, she said she’s been trying to contact me for 2 months- the refill was only a month ago- but I have no phone calls, no emails, no mail/bill, nothing! So she sent the driver over with the cops to take the cylinders back. I don’t know why the owners would have her handle anything for their business as her specialty is poor service and incompetence. Use Anderson, tri-state or pinnacle over this company. She also refused to transfer me to her supervisor/manager/owner. All this over $200, unreal.
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December 2022 by Ollie Enger
If I could giver zero stars I would. Billing lady is a total liar! Says she called about our bill but never did. Use someone else if you can.
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November 2022 by Tonya Soule
If I could give them zero stars, I would. They overfilled my parents tank. The pop-off valve blew off and now it leaks. They told my parents the tank was old and there was nothing they would do about fixing the issue. They do not stand behind their service.
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June 2022 by Mary S.
We were in need of propane for our two 30lb. RV tanks. We called all the top places but they were not on our way to our campground location or they were closing, etc. Lisa at the Garfield location immediately asked for our location (we were driving) and pinpointed the closest Ozark location to us. In 25 min., We arrived and the gal came out identified our allow leak, had the correct hose to replace the bad one, and filled our tanks. She was pleasant, knowledgeable, efficient, just like Lisa who guided us to the Noel, MO location. Even our campsite couldn't do this! We were impressed so I wanted to send a review!
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November 2020 by Lewis Ryan
We are new customers. Called yesterday to get a pressure test and refill and they made it out today. Quick professional and affordable! Thanks!!
