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September 2023 by Michael Whitfield
Once you enter the driver entrance to walk to shipping/receiving office they provide alot of signs to guide you to the window for check-in.
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May 2023 by Chad Richmond
Was a good experience for flatbed unload! Hauled steel tube in here…. They start at 7:30am I overnight parked on the west side of building in between the dock doors where some container chassis were dropped! At about 8am as I was getting ready in my truck an employee who unloaded me came to my truck and got me and explained where to go to unload! He was a great guy and even helped pull bungees and fold tarps! After that I was unloaded in no time! This is what other receivers need to take notes!
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April 2023 by sbruno sbruno
We have had the best experience with CTW personal. Great people to work with. Our drivers get unload and load quickly. Everyone is very professional and helpful, Great Customer Service !
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November 2022 by Rick Manning
These guys are great friendly and helpful
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March 2022 by Sam Xu
The lady in the office is friendly and the warehouse unloads fast!!!
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March 2022 by Felix Zotoiu
Nice people at receiving!Fast unload!Thank you!
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November 2021 by William Hankins
Great people to work with
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July 2021 by Charles Gadd
Donn gets 5 ⭐⭐⭐⭐⭐ also he can unload a container PDQ no problems
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June 2021 by Jase Yiu
this is a explanation to the owner about the 1 star review since he asked, and this is for the intermodal department only. I used CTW many times over the years never had issues before the new management takes over. Shipment not delivered as scheduled more than once and only get notified after the appointment was missed or no notification at all. no one ever able to answer the phone, everything goes straight to voicemail with no one ever calls back. emails not responded in timely manner(same day or next morning). I'm forced to work with other carriers.
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May 2021 by Quincie Williams
Typical warehouse. Boring and plain. But a paycheck is a paycheck to most.
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October 2020 by Patrick Fargie
Pretty unorganized and the forklift operator was pretty stressed about it.
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July 2020 by Rensenhouse Flatbed
The receiving lady at the office was very nice and attentive and very helpful as were the forklift divers that loaded my box truck .
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July 2020 by Winnie Yim
CTW did a great job with transloading and delivering several containers for me in the Kansas City area. They responded very quickly to my request for service, offered a very fair rate and delivered the goods immediately upon my request. Everyone that I have dealt with at CTW have been very professional and provided amazing service. I would recommend them to anyone.
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June 2020 by Krista Hancock
Exceptional service level from this company!! Communication is timely and informative. Drivers are professional and on time for appointments. I cannot say enough good things about everyone we have worked with at CTW! Customer for life - Krista Hancock, BR International
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March 2020 by Pablo Palmili
I just had the best experience with CTW!!!