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April 2024 by mary anderson
My man and I had an amazing time creating beautiful memories. Clean hotel, beautiful room, great staff, good food, great drinks... all in all a great time. Can't wait for us to come back.
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March 2024 by Amy Bruce
This is my first review after multiple trips here over the past couple of years. Each time I always say I will give it another try, because I am a Diamond member, but typically play in Boonville. No more for our group. Staff are rude! After several stays there has been 1 Staff member that was even friendly with us and that was the girl that checked us out this weekend. Literally that's its! Andrew the host there, I spoke with him on the phone, complete jerk! He really should not be a host, he was extremely rude, and lied to me! The rooms were just ok, nothing great. They were clean! The casino was ok, we did enjoy playing. We had fun playing even though we didn't win, I should say we had fun because our group made it fun, not the staff or quality of the casino. Multiple people I sat next to while playing slots were complaining about never winning and how they were treated by Staff! The atmosphere was really blah! Ceasars really needs to get in here and look at how this one is being ran! Not idea for a casino, people want to be treated well and respected, then they don't mind so much about always losing! Customer is -100 here!
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March 2024 by Seth Mckinney
Every Staff member I tried to speak to were rude several times within the first hour of being there. Rooms are just ok, nothing special. Came in with family and not one of us had a good experience here. Won't be back!
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March 2024 by Jessi Johnson
It's is clean, well kept and the staff is friendly and prompt. It has several wonderful food and entertainment choices. Like Gordon Ramsey's restaurant, a sports bar (also has great food), the Voodoo lounge (concert and party hall) and a large casino. That has 2 floors of games for everyone. Both table and slots. Great place! Had a good time
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March 2024 by Helen Way
Easy to get to. Service is great.
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March 2024 by Cee Smiff
You take the good, you take the bad. You take them both & there you have the facts of life. Only thing that sets this casino apart from others is the rewards program giving you numerous ways to earn points as well as pretty good app to do it on.
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March 2024 by Jacque Shaffer
Went to try my luck. LmfaoDidn't win anything. Now I know why I cut my membership card up 5 years ago.They call there's self a Hot Casino. They are not. Took out all the good slots and replaced them with Horrible
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March 2024 by Chris
Love this casino the only thing is they got rid of free soda machines like others
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March 2024 by Zach McGuire
Rooms where
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March 2024 by William Wells
In the hood. Lame location. Old rooms. Poor machines that are 10 years old.
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March 2024 by Theodore Jackson
Good hotel near Kansas City. Clean room with a comfortable bed & a nice shower. The television channel selection isn't the greatest. If you're staying here, watching TV probably isn't your greatest priority.I did well enough in the casino to make the room pay for itself. They offer good deals on slower days of the week. We stayed here for about what a Super 8 would have cost on a Monday.
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March 2024 by Jeremiah Sheward
The casino was dirty, staff wasn't that nice and everything was overpriced.
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March 2024 by Zach Day
I am from Las Vegas and have been repeatedly disappointed of what people in the Kansas area of the U.S. consider a casino. They all fall short in some pretty major categories but Harrah's has come the closest to matching my idea of a good casino. It covers all the bases as far as slots with a descent R.T.P. and a nice assortment of table games. It's the nicest casino I have come across in the Midwest. My only complaint is that they don't comp drinks while you gamble. I plan on returning the next time I'm looking for a relaxing weekend in the K.C. area. 8 out of ten would reccomend.
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March 2024 by carolyn candie
Love this Hotel Casino. The Rooms are immaculate and the staff are always pleasant and professional. The rewards are phenomenal.??Rooms: Very pristine and cleanFood & drinks: The food at the restaurant where I ate was delicious and the serving size was plentiful. The Service was great.
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March 2024 by Lonelywalker11
Very bad
