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September 2023 by Joanne Rollins
The nicest auto clinic I think I’ve ever been in lol I went in for an inspection with my newborn. I would give them six stars if I could; lovely lobby, welcoming atmosphere, and even a changing table in the restroom. I’d recommend them to anyoneService: Vehicle Inspection
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September 2023 by Koorosh Momtahan
BE ALERT. my car was there for 2 months. after they called me several times and charged me different fees for different diagnostic tests. they finally called me after 2 months and told me that they cannot fix the car, and now the car does not even start. so, I had to tow my car from their lot otherwise, they said they would charge me $50/day for storage fee. I had to tow my car that I drove it there, and paid for the towing service, and paid a ton of money for diagnostic fees, and the car now does not even start.YOU CANNOT DO THIS TO YOUR CUSTOMERS NORTHTOWN AUTO CLINIC.
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September 2023 by Gwen S.
We're on a cross country trip from California to Buffalo. Our truck broke down with our trailer. We got.towed to our next stop in Kansas City. The tow driver told me about Northtown Auto.BEST PLACE EVER!! We got.our truck fixed in no time at a GREAT price!! Jason, Marcos and the rest of the staff were INCREDIBLE!! Also AAA approved! Thank you sooo much for getting us back on the road!! The Johnsons!
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September 2023 by David Hentschel
Second attempt to post: Brought car in to repair an inspection tie rod failure by another shop. It was not a problem. So they checked the car all over incase something else was needed. Everything was okay. They will continue to be my go to shop for my 2001 Volvo as in the past.Service: Steering & suspension repair
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September 2023 by Willow Crisovan
Reliable service. Always explain patiently what the issue is. Fair prices. Very friendly. Would recommend to anyone in search of a good mechanic.Services: Electrical repair
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September 2023 by Teri Emery
I highly recommend bringing your vehicle here. As a woman I never felt intimated or taken advantage of. Their personal treatment is above and beyond. We'll definitely be back!!! Thank you for taking such good care of my granddaughters car!!!
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August 2023 by Will Spragg
I was recommended by a coworker to try Northtown Auto Clinic. I generally do all my own repairs on my vehicles, but I had an airbag light on and a brake squealing that I couldn't figure out, so I took my car there. Everyone was very friendly and got me in pretty quickly.Unfortunately the airbag sensor that was bad had to be replaced at the Mazda dealership, so they couldn't help me there.However, after the $65 brake inspection, they told me the squealing brake was just because I had put on cheap brake pads. They quoted me like $350 to replace all of them. I had purchased good quality brakes and done it myself, so I went to get a second opinion at Firestone. I paid $22 for their brake inspection and they saw that the clip holding the brake pad needed a small adjusted. They did it for no extra charge and the squealing is gone! I wonder what my $65 covered if they couldn't even figure that out?Unfortunately, I had to pay for a full inspection again at the Mazda dealership before they'd diagnose the sensor issue, but it was actually half the cost there, but for a very in depth inspection with video of the technician showing any issues and explanation!2 stars only because they did diagnose the airbag light correctly, but taking off 3 stars due to them misdiagnosing the brakes in order to get $350!Service: Vehicle Inspection
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August 2023 by Tanya Sherman
I have been taking my vehicle here for years. They are super friendly and helpful. They even helped me use my extended car warranty, which turned out to be a Herculean effort. So much better than Firestone or other shops. Highly recommend!!!Services: General repairs & maintenance
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August 2023 by jackie Keirnan Hale
Gave me a complete explanation of what needed to be done, a fair estimate of costs with the understanding that things may change and options of what needed to be done and what could be done later. A very professional and courteous staff that does not talk down to women. Timely and perfect service.Services: General repairs & maintenance
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June 2023 by Jill Mesmer
All I needed was an inspection. They diagnosed a rattle and said they could fix it to the tune of $460 plus. But then they told me where I could get it fixed for much less because the other place specialized in that area.That is the most obvious sign of an HONEST business. Support Northtown Auto Clinic anytime you can. You will have zero regrets❣️Service: Vehicle safety inspection
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June 2023 by Mara M.
Friendly, honest (which is super important) & patient with my million and one questions! They thoroughly checked my car to make sure it was road trip ready, and kept me up to date on the status. Which I really appreciated. They also made me aware of things that need to be addressed, but that could wait until after my trip. If you're looking for a trustworthy mechanic, then Northtown Auto Clinic is where you should go!Services: General repairs & maintenance
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June 2023 by Linda Drozd
Super nice guys! I just needed an odometer verification on this my first visit here..But, would definitely return & recommend them! Very helpful & kind! Thanks! AA++☆☆☆☆☆
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June 2023 by Lynn Hakenson
Exceptional service and fair pricing. Will definitely remove Premier Volvo of Overland Park from my contacts and replace with Northtown Auto Clinic.
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April 2023 by Alexandra Brandow
I had an amazing experience with NTA!The staff was friendly and informative. They even wished my car a Happy Birthday! (Sometimes it is the small stuff). While I waited for my inspection they treated each client with undivided attention. I also noticed there was an overall atmosphere of teamwork and positive workplace interaction. Thanks, NTA!Service: Vehicle Inspection
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April 2023 by Alan Hayes
Erin and everyone was so friendly and helpful. They were able to get me in and replace my battery the same day I called, and even took some time to dust my dashboard, clean my back-up camera, and repair my bent license plate. Would definitely recommend!Service: Battery
