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January 2024 by Lisa Lane
Would have given 0 stars if possible. We’re trying to store our slide in pop up camper with these people. At first where they have Rv’s. That didn’t work because it doesn’t have a title (it’s not a vehicle) which they apparently didn’t understand. We were then going to store it outside but then they wanted proof of insurance…..which we got. Then they proceeded to tell my husband because he is retired, they needed various other paperwork. Then said that they would not rent to him because it is just too much of a hassle. Obviously had no idea what they were doing with this for some reason. Really terrible customer service but the woman who waited on my husband wasn’t bothered by that responding they had been there for years. These people cannot be trusted. Would. It do business with them.
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January 2024 by Doug Bacon
Thank you AA Northland Stor for making the UHaul process so simple. 26' truck was in excellent condition and very friendly staff. I made my reservation through the UHaul App and returned after hours with no issues. I will definitely recommend and use again.
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November 2023 by Carlos Gordillo
I love the excellent customer service and their willingness to assist in any situation. In addition, the storage is always clean.
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October 2023 by JEFF
Went and talked about a storage and a uhaul truck with JACKIE she was so awesome took care of us very well made are new move such a great experience will use them again could not ask for a better place to rent from thank you so much JACKIE
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October 2023 by Joe Greco
Courteous staff. Clean and secure facility.
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August 2023 by Mark Schuh
Convenient location, nice folks. Lots of options including climate controlled.
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May 2023 by Sammy Sneaks
Super quick, helpful and easy. Great prices and great service. Would for sure recommend.
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May 2023 by Jacqueline Friar
Lady’s in the office was wonderful. One of the best experiences I had. Kim you rock
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April 2023 by Jared Smith
Wow, what a great storage facility! They really put an emphasis on security and cleanliness. Staff is super friendly and helpful!
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March 2023 by Maria Millentree
When I walked in to the office to check out the uhaul truck after going through the online process…the first thing the lady asked me at the desk was “Well what do you need from us?” Well if I am here to rent a truck I obviously need keys .. right?! … her attitude was totally inappropriate and she began asking my adolescent son several questions about why was he so quiet (my child is well mannered and respectful while I am conducting business) and asked where was he from as if she were looking for something… this whole encounter was very strange and I will be sure to avoid this location at all costs in the future. Way too much to go through for a 1hr rental.
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March 2023 by Sash
Great service , very nice.
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February 2023 by Oxi Fresh Kansas City
Kim and the staff are awesome. They are very professional and pleasant to deal with. We've rented from them for over 2 years now. I really appreciate the emphasis they place on security of the facility. Highly recommended.
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February 2023 by Ida Wilhelm
Just started using them today. Jackie and Katie offer the best customer service. They were willing to help in all my needs. It was best experience in a stressful situation.
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February 2023 by Keyarha Knighten
I loved the customer service, I would recommend to anyone looking for a storage or U-Haul. The lady in the office is so Sweet and helpful. No complaints here!
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February 2023 by Derek Wilson
Great service and friendly. Highly recommend.
