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March 2024 by Christina Davey
Try and avoid Monday evenings, the cashier is slow and there's always a line.
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March 2024 by Chris Esry
Ordered pizza for the first time ar Casey's. It's not edible which I don't understand because we like caseys pizza everywhere else. Fould smell and tastes bad.
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March 2024 by John Davis
Rudd Manager someone there scammed my card they wouldn’t even listenParking: Scammers used my card beware 149.98
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February 2024 by Laura Markley
If I can give them negative stars I would. I got gas a week ago and they put a 100 dollar hold on my card and we are in a week now and they still have a hold on it. I've called my bank and they said that casey's put a hold on it for up to 7 days. So today I called and she denied it. So not only kept me from being able to properly feed my family for the week they lie as well. I'm not the only one that's had this problem a friend said casey's did it the longest on him. 7 days holding 100 dollars!!! I am furious they DGAF about a struggling families and definitely proved it with the managers attitude!!! She needs to be FIRED!!!! HORRIBLE HEARTLESS WOMAN!!!!
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February 2024 by shawn morris
The meth head running this store is rude and they never have pizza. Also it has
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December 2023 by Daniel Ashley
Regrettably, Casey's in Oak Grove, Missouri, seems to be declining in quality. This location used to be one of the better Casey's, especially when there were two stores in town. My family, friends, and I have had experiences with several Casey's locations, and generally, they offer a consistent quality of pizza. We've often recommended it as the best pizza to those who haven't tried it.Years ago, when Oak Grove had two locations, one store would frequently leave their phone off the hook during busy periods. We had to drive to the further store, which, as it turned out, made tastier pizza. But let's focus on the present. The new building is centrally located and seems appropriately sized. The staff is a mixed bag: some are great, while others not so much. Casey's owner, here's a friendly suggestion: observe your competitors. They may have subpar pizza, but they excel in professionalism, cleanliness, and customer service.The Oak Grove Casey's, on the other hand, often has a messy store, a frequently broken ice cream machine, and some employees who are disrespectful, rude, and sloppily dressed. There are issues with unbuttoned shirts, inappropriate undergarments, and distractions like phones, loud music, or videos during transactions. The phone service is unreliable, and when answered, the wait times given are inconsistent with the app's estimates.During my last visit, I called more than 10 times in 20 minutes, only to be greeted rudely. Despite a 15-minute wait time shown on the app, I was put on hold for 15 minutes by a frustrated employee. Upon pickup, the manager mentioned that higher-ups had directed all stores to reduce toppings. This is disappointing, as your toppings and cheese have always been key to your success. Casey's is a regular choice for our family, both at home and during road trips.My advice? Focus on cleaning up your stores, and perhaps you won't need to cut back on toppings. We've tried other stores recently and found the pizza to resemble a thin crust from a gas station, not the Casey's pizza we loved. For now, we're exploring other options, where quality seems to be improving. We hope Casey's will prioritize customer needs over profits and return to the standards we know and love.
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November 2023 by mike brisbin
The people have no ambition and do not care what you are doing nor do they care about the shape of the store. I could only purchase gas . It was 630 and the lady was standing at the counter just staring at the door like she was lost .
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November 2023 by Benjamin Tully
Krissy is one of the best donut makers this side of the mississippi.and should be valued .
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September 2023 by Brandon Mulligan
Worst Caseys ever. Most drinks out of stock, badly organized, gas pumps dont work right. Went to QT down the road instead.
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August 2023 by Ronald G.
Just want to let this store know that EVERY time we have ordered pizza from this location, with out fail, the snotty gal in the kitchen always has an excuse as to why they are always running 30 mins behind. Might be because she runs her mouth more than the oven. Just sayin.
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August 2023 by Montana Fish
Always fill up here, sometimes get snacks, but ordering pizza seems to be a challenge. Whatever your pickup time is, add 10 to 15 minutes to it on a calm night. I have had 2 or 3 occasions where ei have shown up to get my food and stand there 10 to 15 minutes after already waiting the 30 after ordering on the app. The pizza is great, though. Just could use some helping making progress in the kitchen. I did once have an employee complain I was coming in for my receipt for my gas when none of the pumps will give me one cause it interrupted them smoking. The employee was smoking and pregnant. Also, nobody ever looks to enjoy that they work here. One guy always looks like he is on the edge of tears. Every time. Weird.
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August 2023 by Tyler Keenan
They didn't have time stamps on the food we all know that's a no go and it looked atleast 6 hours old...
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July 2023 by The Great 2 Saints and a Hound
I love the people at our Casey's, they are very friendly.I believe they all do their best.I can't believe all the bad comments on here , the Casey's employee's in Oak Grove know me by name, everytime I walk in.I always get a good small town feeling when I go in there and I love it, Quick Trip has nothing on our Casey's
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June 2023 by Hali McKown
Ordered 8 pizzas to be picked up at 4pm. Got a text that they wouldn't be ready until 4:30. But then when I went to pick then up the girl informed me she canceled our order and "forgot to call." Absolutely ridiculous.
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June 2023 by Vickie Lynn Schriever
They were busy but the pizza was delicious
