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June 2025 by Judith Listello
O’Fallon MO store- AutoZone has always come through for me and my family. I live 800 miles away, yet they get my daughter’s car fixed and maintained with a phone call- even taking payment by phone! New battery- 5 minutes call and they installed! I can’t tell you what comfort and confidence it gives me knowing I can trust the guys at the O’fallon MO store. Occasionally you’ll get a trainee, but if you’re kind and patient they will get a seasoned person to address your problem. Everyone has to start somewhere, but their customer service, dependability, quality of products and getting you back on the road fast make me (us) customers for life!
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May 2025 by Carly Quezada
Fast and friendly
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April 2025 by Sharrie Wilson
Staff is friendly and knowledgeable
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March 2025 by Joseph Frasier
They are extremely knowledgeable & helpful! I also like the military discount. Thank you!
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March 2025 by Stephanie Patricia Garcia
I came in at 7pm on a Friday Night frantic about my car battery. My car's been acting weird and I had to keep jumpstarting it over and over again. Took advantage of the free battery inspection service. The person who checked it out went above and beyond and realized that my positive terminal lead was loose, fixed it with a quick shunt and a ratchet tighten free of charge and my car's been working like brand new ever since. 10/10.
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August 2024 by Samantha Goodman
Went in there on 8/5 around 11:00 and the store manager was being really disrespectful to an employee named Steve. There were 2 instances where Steve was trying to help with something and the manager very rudely told him what steps had already been done in the transaction as if Steve could of read his mind when he was just trying to be helpful. It was very uncomfortable and unprofessional for him to be talking to his employees like that at all, but especially in front of customers.
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August 2024 by Dorion Parker
They got us in on a busy day, the staff are friendly and very nice. The manager gave us pricing and we got great service!!!
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July 2024 by Tom Grunz
Great store. Been there multiple times and always nice
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July 2024 by Benjamin Ahrens
Absolutely the very worst experience ive ever had in my life. I have an account with them and the manager refused to help me give him my money. Ill never be back and you all should go see julie at k and n for alk your needs she has nothing but the finest customer service any autozone has to offer or ill refund your money!
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July 2024 by Hakim Chettfour
How come there is no zero star option?
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June 2024 by Leigha Brouillard
Steve at K and N was so helpful! I’ve found my auto store dad in town and I hope Auto Zone rewards their employees for their hard work and dedication to its customers. Thank you Steve!
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June 2024 by brenda pease
0 stars if i could give them. Extremely RUDE manager. Disrespectful and hateful. You can go there if you want to be disrespected. I don't reccomend and they lost my famil and bisinesses that myself and friends and family own.My suggestion to coorporate is that they need to look at their cameras and see how the Manager is treating their customers.
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April 2024 by Jamie Kleeschulte
Great team helped me with just what I needed...
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April 2024 by Patrick Lowth
I have my hail damage estimate appointment all set, so I call and ask if the have the special markers to use on my paint to circle all the hail dimples on my vehicles metal body. The guy says yes sir, so I rush on over and find out it's the GLASS markers only?? Not the special ones for the vehicles paint surfaces. I wouldn't have wasted my time if they knew what they were talking about and actually new what they carried in the store. At least when I called Advanced Auto Parts across the street they knew what product I needed and said they didn't have any in stock . . Only the markers for the glass is all they had in stock. That's better than saying you carry something that you don't!!
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April 2024 by Anthony Winebarger
Always fast friendly and willing to help diagnose problems
