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October 2023 by Morgan S.
Their towels and the soap they use is detergent...they left scratches in my interior. I paid for full service.. Interior and exterior and had to go home and shopvack my car myself because they did not vaccum. My floor mates still had dust that I wiped away in 2 seconds. WASTE OF MONEY. All teenagers that just want to be done.
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August 2023 by Louis Pounds
Place wasn’t crowded, paid for the most expensive wash + ceramic. They missed several spots that weren’t even washed, cleaned or looked over. Some tires had no shine, others had spotted tire shine applied. Interior was partially vacuumed. Very disappointed.
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July 2023 by Leticia M.
I just paid $12 for water and soap to be sprayed on my car. Not a single brush of any type touched my vehicle. They upped their prices and it's no where listed before you enter. So the kid tells me the prices changed and no big deal I pay increase for the simple exterior wash. I went through the whole thing and they didn't have any of the normal things. No brushes. No device on either side of the car scrubbing or cleaning anything. I only got one pic from my rear view mirror. You can see there is nothing to wash or scrub the exterior of the car anywhere.
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June 2023 by Joe B.
Two guys did mine. The girls are much better. The guys have no attention to detail. Detail driven much better. Waterway better. Hire good workers and hold them to a standard. You put two slackers together and you get poor results. I had a football coach that used to say "you can't make chicken salad out of chicken sh*t. This was not chicken salad. Won't be back.
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June 2023 by Kat K
Didn't clean the interior at all. If I'm to pay top $$. I expect it to be clean from top to bottom . Never coming back.
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June 2023 by Debbie F.
The last two times my interior was a mess. Not vacuumed or wiped down completely. Won't be going back
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February 2023 by Ronda Wieschhaus
Got the clubs best car wash and it was a disappointment. I had to ask them to clean the bottom of the doors and then when I got inside, the doors and dashboard were filthy. Most of the interior was untouched. If that's the best ya got I think I'll go elsewhere.Services: Vacuuming
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November 2022 by DeEtta D.
Easy to get in an out quickly! If I need anything touched up, they will do it! Friendly staff, if you have issues, take it to the manager and they will resolve it. I've been going to these guys for over 10 years.
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November 2022 by donald banden
I have been getting my car washed here for three years and they always to a great job inside and out!
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September 2022 by Dino Grasso
Simply took my car in for an exterior only car wash and the “Touchless System” was able to tear my windshield wiper off. The assistant manager Ryan tried for approximately 3-5 minutes to fix it and then said, I cant fix it, sorry! Did not apologize or offer any concessions and didn’t have any idea how to fix the situation!! I understand there is new ownership at this particular location and it shows that they just don’t care!!!! I will continue to buy gas there but will NEVER use this car wash! SHAME on the management of this place!!! BEWARE AND DO NOT USE THIS PLACE!!!!!!
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September 2022 by Ashley Mitchell
I have been a customer with a full service membership for 3-4 years now. I recently had a significant crack in my windshield that I am waiting for the insurance company to replace. I stopped by the car wash in Saint Peters off Mexico Rd, even though I could not get my car washed due to the stress fracture in the windshield, I still needed to have my car vacuumed out.I pulled up to the full service area and asked the car wash manager if they could just vacuum out my vehicle. The manager informed me if I couldn't get the car washed they could not vacuum my car out even if I have a monthly membership. Since the car wash was unable to fulfill the membership agreement, I asked the manager to refund the monthly membership fee.The manager ended up refunding me my monthly membership fee and canceling my membership permanently.I didn't and still don't understand, I pay for the full service platinum car wash membership that includes vacuuming my vehicle. There was no issues with being able to pull up to the full service area. You do not have to drive through the car wash to access the full service area.I called another Country Club Car Wash off Hwy K O'Fallon, MO requesting to be able to speak to corporate office/district manager prior posting my review, but I was hung up on. **It seems like a foolish policy, considering the company would make more of a profit doing less for the same amount of membership fee(s) and tips.Now I will be going to a different car wash company. Policy should be reconsidered and the employees, especially management, needs more training how to treat customers without hostility.Services: Auto detailing
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June 2022 by Jamie Walters
I have been using this location for years. Easy to get in and out quickly. Staff is always friendly and helpful.Services: Auto detailing
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May 2022 by Ellen Walters
I frequently wash my car there. The service is excellent and my car looks amazing!
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April 2022 by Joseph Weiss
Worst experience at a car wash. My truck went thru the wash twice due to them not cleaning from the middle down. After an hour of dealing with this I asked for a manager. No offer of a wash to fix it properly just told the machines have trouble getting the dust off of vehicles. Upon calling Country Club to ask for a corporate phone number or manager I was told the only manager I can speak with is the same one who told me their equipment just isn’t good at cleaning road dust off of vehicles. This is what my truck looked like after two times thru what was called a car wash.
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March 2022 by Ryan Gatewood
Paid $40 and left with a still dirty car. Didn't vacuum the floormats or remove them to clean them, when I asked I was told "oh, that's extra" very rudely. Same with the seats being wiped down. Windshield was still dirty/hazy - you could see where they basically swiped it with a rag real quick in one spot. Rear window wasn't touched, didn't vacuum trunk, etc. Not sure what the "best" wash gets you over the standard if none of these things are done with it. Take your money somewhere else.
