Cricket Wireless Authorized Retailer is highly praised for its excellent customer service and helpful staff. Customers consistently mention two standout employees, Nick and Chris, who go above and beyond to assist with switching to Cricket, setting up phones, and upgrading devices. Nick is described as effortless, friendly, and deserving of recognition, with many customers choosing this store specifically because of him. Chris is appreciated for making technical issues easy to resolve, being patient, and creating a positive experience even during stressful situations. Despite busy times with multiple families entering, Chris manages to communicate effectively and handle tasks efficiently. Customers note the friendly atmosphere, quick resolutions, and genuine care shown by the staff. Overall, the store is known for its approachable, helpful employees who make the process simple and stress-free, earning high praise and recommendations from satisfied customers.
Great service. Pointed me to the least cost options. Great work! I recommend them to anyone. Shout out to Marvin and Nick at the Frontier Plaza location!!!!
April 2025
Awesome guy works at this location.His name is chris helped me Get my. Phone all set up. Everything just the way I like it.Thank you, Chris.You made a stressful day a good day
March 2025
Came into cricket with a locked device, Chris was very helpful and got me back up and running.
