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December 2023 by Joshua Stinnett
Great experience. I dealt with Pat and he fit my truck in for an alignment within 24hours. He was very personable on the phone and in person. Great customer service. If you’re needing some tires or an alignment, ask for Pat over at Dobbs and he’ll get you taken care of.
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November 2023 by Hector concepcion
The team is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction. I trust Dobbs Tire & auto centers O’ffalon with all my automotive needs.
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November 2023 by Tony Batson
Herro! Mama Bateson here! I went to Dobbs to have my Fiat 500 fixed. Back in Japan, Georgia, I used to have bad experiench trying to serr my car for good prich (sell well). My ramen wasn’t even good there. But here, I met a jolly good fello that helped me. Some heavier orange fella really assisted my pipes. My tribe did announce “hoo ha shici shici” for their appreciation of automobiles. My car didn’t work for anyone, but now this rashy boy can always solve the problemos! Yesh!
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October 2023 by Greg N.
Initially swung by Valvoline for a state inspection but the wait was over 3 hrs so I went next door to Dobbs and they had a cancellation and fit me in right away and I was out the door within 15 min . Friendly , quick and helpful service. I'll be scheduling appointments with these guys for services down the line.
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October 2023 by Nickie Woodruff
Super fast and friendly! I had a nail in my tire and they got me in and out quickly.
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September 2023 by Ken Fixin
Everything that needed to be fixed was explained up front and car was ready when they told me it would. Second time to Dobbs. Brought a flat tire in. They had one in stock and fixed my tire within 15 minutes! AMAZING
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September 2023 by Lydia W
Love this location. Super fast, convenient, and friendly.
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August 2023 by John Long
Had appointment and they were on time and quick with service. Very satisfied.
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June 2023 by Erika Gish
We've been bringing our cars to Dobbs for a year now. The prices are in line with competitors and the work quality is great, but the customer service is why we keep coming back. They have been honest and fair.
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May 2023 by Bob E
Great experience, car required several repairs. Called in the morning inquired about bringing car in and asked if they could fix that day, they did and kept us updated when we could pick the car up. Matt, Mike and Pat were great to work with. Before work started they informed us what the repairs would cost....fixed forever. Thanks guys!
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April 2023 by Vincent Macreno
This place is garbage, they overcharge u for everything. My wife brought her car in for an alternator replacement and once that was fixed we got it back and the a/c quit working which was working perfectly fine before being dropped off. so then they charged us to refill freon. The worst part is a week later the alternator was bout to fall off. We had to take to another shop for shocks and they alerted us the alternator was about to fall off. they acted like it was not a big deal besides being a big safety issue per the other shop. bottom line I will never go to DOBBS in Ofallon Mo again.
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March 2023 by Alyssa Lato
I have gone to Dobbs exclusively the last few years, starting because of convenience but staying because of experience. I have taken my car there for as long as I have had it, and I feel that it is serviced professionally and that I am treated with courtesy and with respect. The O'Fallon location has taken care of my car through some more major maintenance services and I have come to expect the friendly interactions I have received from Matt, Brian the Store Manager and Pat the Service Manager. I even had a great experience with the very friendly technician who gave me a lift home after dropping off my car for the day, he was polite and sociable and it made for a comfortable ride. After some recent work done on my vehicle I had some concerns, and Brian got me in same day to look my car over. I was put on the schedule that weekend and ended up having some warranty work done, and Pat gave me a call and was very thorough in his explanation of all that was done. It is my experience that Brian and Pat have always been very transparent with what they recommend for my vehicle and they have always patiently answered my questions with a smile. Thank you O'Fallon Dobbs!
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March 2023 by Hani Elramly
Very friendly. Clean shop. Went in with no appointment and took my car in . Brian is great friendly manager.
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February 2023 by OLinda Smith
Had my car towed here after it broke down on the highway. After they looked at it they gave me a whopping $3,500 quote. I decided to take my car elsewhere for a second opinion and got a new quote for $1,200. That's a major difference. Now I will say the folks I spoke with were nice. They were also able to take a look next day ( car was dropped off on a Sunday) which was good.
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January 2023 by Yash Gowda
Unpleasant, unprofessional, rude, low skill, and ripoff tire & auto center.Stay away from this place. They will damage the good part and try to sell the part which is not required.
