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October 2024 by Beverly Mollett
Kent was funny, fast and friendly!! Highly recommend
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August 2024 by David s Smith
Don't expect your clock back any time soon. Was told couple weeks,,, took 6 months,,,
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July 2024 by David Chastain
We had our clock cleaned and serviced a few weeks ago and the clock hasn’t missed a minute since.The service man was very professional, knowledgeable, friendly with more than fair rates. We are extremely happy with this experience and will continue using the Tic Toc Shop. Thanks for a job well done ??
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May 2024 by Steven schmidt Schmidt
Not a reputable company to do business with. Quite dishonest. They will not make a defective product right. I had to make this defective pendulum in my shop. I refused to pay for this part twice. Steve & LaDon. P.S. It would seem like when you let someone know that something had been broken in shipping that they would try to rectify the problem; not this business. Haven't change my mind about this QUITE UNPOLAGETIC FOOL! I can't believe this is anything but a scam and con artist. Please shop here and experience this kind of service for yourself. Steve. P.S. Just saying.
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February 2024 by Arlesia Butler
Brought my grandfather clock from you and have been really happy with it. There is a problem I'm experiencing and would like your help. Moved to Texas in 2012 and just can't find good service. Need to ask service department a few questions if possible.
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July 2023 by Rhonda Anderson
Master Clock Smith, Mr Kenton Oxman is a man who's craftsmanship is one of a kind, and above the rest. His heart is truly in his work. Very professional, prompt, and an enjoyable person. Highly recommend.
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February 2023 by Joan Lovelace
Well I haven't been to Tic-Toc but have always heard years ago that they were good.I have a old shelf clock I was thinking about taking in and possibly my daughter's clock.After hearing some of these reviews I'm hesitant don't think I could take that kind of treatment.sorry had to tap a star to beable to post
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November 2022 by Michael Huddleston
Great job and quick.
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October 2022 by Dave Cooper
Awesome to do business with, also knows their stuff about clocks
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May 2022 by Dave S.
AVOID! I took my antique clock to him to look at. My father had the clock rebuilt 5 years ago (by another shop not in the area) and it worked flawlessly for 5+ years. It had stopped working recently so I took it to the Tick Tock Clock Shoppe. I learned it is NOT the original, but a former employee. What a rip-off!!!! I showed him the receipt of former work and was planning on leaving it there so he could check it out and give me an estimate to repair. He checked clock out on the spot, he told me it was an easy fix he could have it working for $50 and come back in 20 minutes and it would be ready. I couldn't have been happier! Took it home, hung it on the wall.... Ran less than 10 minutes..... Called, and was told I need to adjust the the angles it was hanging on the wall..... Fooled with it for several hours and the the clock just would only run for 10-60 minutes before quitting. After talking to guy I took it back to the shop. 2 days later he told me clock is not running correctly. DUH! That's the reason I took it to him in the 1st place. He told me he could rebuild clock but it would be expensive. After my experiences up to this point I had a bad feeling and I can not believe the clock needs rebuilt (again). When I went back to the shop to pick the clock up I asked about a refund and was refused. He mentioned he hard parts (see pic) from my 1st visit to secure hands. So in a nutshell I paid $50 for a 3/4 inch of thin metal that took a matter of minutes to install. IF that would of fixed the clock I would have been fine with it but in reality he fixed NOTHING! I take that back, he secured the hands on a non-functioning clock...I can see why the owner of the ORIGINAL Tic Toc Shoppe isn't happy about this copycat trying to rely on the reputation of her HONEST business
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May 2022 by Linda Lang
He was very friendly and helpful. He is very knowledgeable of clocks of all kinds. He fixed my husband's grandfather clock and taught me how to take care of it.Great, friendly service and not too expensive. I highly recommend them.
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November 2021 by DONNA RIVERS
Mr Oxman knows his stuff!!Pleasant person to deal with.
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March 2021 by Terie Phipps Greenemay
Owner is so ussr/customer friendly
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December 2020 by Steven Edler
Awesome guy. Willing to help with small problems and not over charge. If you have any clock issues this is your guy.
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September 2019 by may2888
Very knowledgeable and courteous. My Howard Miller clock had several major problems that were fixed at a very reasonable cost. The brass was shined and looks like new. The clock works perfectly. Thank you Kenton!!!
