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March 2024 by Christine Fultz
Quick service and friendly customer service
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February 2024 by Daniele Garcia
I accidentally left my medicine on the counter after having my hands full of items (2/9 around 7:30p). I came back almost immediately & the cashier just casually & nonchalantly says “oh yeah you left it. Someone took it.” I was with Walgreens as a manager for years & I have never not went after someone who left items behind. I always caught people in time. The cashier knew I was outside the entire time as I mentioned to him I would be in the parking lot filling valentines bags and that was why I didn’t need certain items bagged. His laid back attitude made it seem like there was no care in the world. I wouldn’t be so upset if it wasn’t a controlled medication for my 5 year old son. I am quite disappointed that the cashier didn’t notice considering how full my hands were. The pharmacy operations manager and the shift lead were fabulous in helping me with this situation. I applaud them for handling this with the upmost kind respect.
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May 2023 by James Morris
Pharmacist at this location is disrespectful
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March 2023 by Bree J.
I would avoid this pharmacy/location at all costs. Just a bunch of incompetent people that don't want to work. I've tried several times over the years to get various prescriptions filled and have yet to get ONE. I suggest going to one of the other (multiple) Walgreens that are less than 10 min away. I never have problems anywhere else- even after immediately coming from this location.
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January 2023 by Patti snaps for beans (Patti)
Friendly checkout people and helpful pharmacy staff. Great sale and clearance items. Photos printed here, and many photo items available. Drug items, baby items, snacks, some food, and gift items available. Cards and gift bags. Stationary, school supplies, batteries, and electronics. Flu and covid shots done there. There is an ATM machine inside and a redbox movie rental outside.
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January 2023 by Erika
Incompetent pharmacist Amanda and tech who can’t process a savings coupon for my insulin. Was able to pick up medicine with coupon savings at another pharmacy
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October 2022 by Prashanth Palaniswamy
Went here around 2:20 pm for my 2:30 pm appointment to get vaccine.Paper work was completed around 2:35 pm. Had to wait almost till 2:50 pm to get my shot. It would've been better if the staffs attended sooner. Staffs were friendly though.
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September 2022 by Shelbi Bolick
Like Walgreens & CVS Laundry soap IS CHEAP. I GOT 65 TIDE PODS FOR 17$.
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August 2022 by Drew Redman
Pharmacy is the absolute worst. Go to Schnucks or anyplace different than the Walgreens on Mexico Loop in O’fallon.
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April 2022 by Lumos Light
The app for the pharmacy was down so I had to sit on hold for 30 minutes just to get told my medicine was out of stock and I would have to get it tomorrow. I always have trouble with the pharmacy and wish I could switch.
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March 2022 by Betsy E.
I spent an hour and a half calling area Walgreens because it was the last day I could pick my daughter's medication up and u didn't realize our normal Walgreens closed 2 hours earlier than normal. The pharmacist on duty helped me get my daughters' medication moments before they closed. I can't say thank you enough. She could have blown me off or just told me she couldn't do it, but she didn't. She got straight to it and helped save me another trip to get a new prescription. I wish I had gotten your name. Thank you!
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March 2022 by Jennifer B.
Very bad customer service. The pharmacy refill my prescription always late , not on time. Holding my refill with no reason. One time they hold my refill for couple days even with my Dr. new prescription. I talked to the pharmacy specialist with no help. That night I went to emergency room twice for my Heart fallimy. Today My husband just pick up my sleep pill . I count one pill short. I called and waiting for long time nobody answered the phone. I give up. This is the worst pharmacy I never have. I am going to transfer my prescription to different store.
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January 2022 by John Kincaid
Just moved to town needed my heart medicine refilled took two 2 empty bottles they looked at them and returned back to me said tomorrow. Went back three days and on had filled one prescription not the other and did t have old bottles so had to c a 'll doctor to send a refill.Same issues in Farmington Mo as well in both stores can't believe they any use their customers.I'm talking to my insurance about another chain this is not logo.
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January 2022 by LandBear
Turned away because I was not wearing a mask. Returned with a mask, waited in a line for over 30 minutes to fill a prescription, I was then told to stand in another line. After getting to the front of the line I was told that they would only take cash.
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January 2022 by Shelli Brown
Waste of time! Understaffed and management is not a multi tasked nor good with handing difficult situations. Multiple visits to see new employees lost and unattended. When asking for help, management do very little to assist when they finally choose to appear to help. Picture orders constantly misplaced or sent out the door with other customers. Pharmacy….needs much attention. I wish corporate cared enough to check up on these issues!!