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March 2023 by Shawn Wilson
The staff at the bank are totally awesome. I would like to give kudos to the branch manager Jennifer along with the tellers Tracy, Michelle, Melody, Becky, Rachel and a special thanks to Megan for helping me open 2 new accounts. They treat me like family and I highly recommend them for all your banking needs.
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March 2023 by Michael Backers
Fee hungry bank.Sent a check out on their bill pay which never arrived but then wants to charge me for their screw up to cancel a check. I am already paying Late Fees because of their screw up. Go somewhere that cares not here.
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February 2023 by Michael Wayne
Fee hungry bank.Sent a check out on their bill pay which never arrived but then wants to charge me for their screw up to cancel a check. I am already paying Late Fees because of their screw up. Go somewhere that cares not here.
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August 2022 by Clint Wilson
Our family recently used Bank of Old Monroe to assist with a land purchase. Their staff was very knowledgeable and friendly throughout the entire process. Jenni Linton assisted as the lending agent and was a great resource from the start. We will be using Bank of Old Monroe and Jenni for our future needs.
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July 2022 by Todd Mesler Sr
Matt Arnold with Bank of Old Monroe was easy to work with and very helpful with any questions we asked. The process was simple and efficient. We will use Matt for all our loan needs.
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July 2022 by Lilian Gonzalez
Absolutely worst bank ever, I have to wait two days after I’m paid to access my money. Always issues with the online/mobile bank app. I will definitely be going to a different bank.
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June 2022 by Stephanie Wilson
I really thought using a smaller bank would be better. I could not have been more wrong. This bank has been horrible since day one. It seems they forget that the money in the bank is actually the customers not theirs. There have been NUMEROUS times in the time we’ve banked there that we have been unable to access our money because of a “glitch” in their system that take sometimes multiple days to remedy. I also felt talked down to being that I was the “wife” of the main account holder. When we opened our account the woman just ASSUMED the man was in charge when I actually handle all of our banking and finances. It was horrible to try to conduct business without having my husband call who didn’t have a clue what was going on. Old fashioned bank, old fashioned mentality I suppose. I believe it is all locations of this bank as they are local.
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June 2022 by Stacey Diederich
Bank of Old Monroe has been our family's bank for literally decades. From first car purchases to business loans, they have been there every step of the way. I could not imagine banking anywhere else. Thanks BOOM!!
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October 2021 by Ron LaBeau
Huge shout out to Emma, Stephanie and Charla at the Troy location.Emma is so knowledgeable and friendly. She helped get my new bank account started.Stephanie took the time to explain everything in great detail and opened my new business checking account. Very friendly and personable.Charla and I had a great conversation, too. I look forward to working with BOOM in several capacities. I would highly recommend them.
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September 2021 by Ron LaBeau
Huge shout out to Emma, Stephanie and Charla at the Troy location.
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August 2021 by Dana Delibovi
I had questions about some information on my account. The team at BOOM responded rapidly and completely. They really went above and beyond. Inspiring to have such strong, and personal, customer service in this day and age.
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May 2021 by james thiel
I used this bank for my small business and it was horrible! I was treated like a little kid the entire time.I was never offered any services and denied services for no reason at all. Using this bank has been nothing but a pain. If you need help they really do not care.I talked to the branch manager Dalton gilbert to express my concerns and he laughed at me and belittled me. He actually told me to use a different bank, so I think I will!
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February 2021 by Jason Locklin
switched here from a bank at for 20 years. so glad I did. Matt Arnold and his whole team are great amd gets things done. Thank you all boom employees for your commitment. It shows!
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December 2020 by Jennifer Henderson
We just moved to the area, and of course had to find a new bank. After reading reviews online, and doing research, we decided to give Bank of Old Monroe our business. So glad we found them! They are the nicest people!! Kudos to Ginger, getting our family set up! She is the best!! Thank you!
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July 2020 by Myron L Tinsley
Matt Arnold. Thanks so much for all your hard work. Made our closing so smooth and stress free!! Anyone with any banking needs, highly recommend Bank of Old Monroe!!
