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“One of the best bank to work with. Staff is good as it gets. Tej, Jennifer, kailee and everyone else is so welcoming and eager to help you with any of your banking needs.”
“Personnel are courteous and attentive. They even waived a cashier check processing fee when I had to get a new one after a business deal fell through. They also work quick I spent 15 minutes here to get my business done. Excellent customer service and friendly. Thanks again.”
“I’ve worked for First State Bank for over 11 years and have been at the O’Fallon location for almost 3 years. It’s a great local community bank that treats our customers like family and provides excellent care for our customers financial needs.”
“I had a great experience signing up online! The virtual customer service team was top-notch, and the product exceeded my expectations. I highly recommend Alltru Credit Union to anyone looking for quality products and excellent service.””
“All of the employees at the O’Fallon branch are always so nice and you are greeted with a smile. Viktoriya was extremely helpful with opening accounts and very knowledgeable when it comes to explaining the different types of loans offered”
“My grandma has Alzheimer's and still likes to think she is independent. I was worried going into the bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!”
“I have had my bank accounts for my company with 1st Advantage since I started 10 years ago. They are wonderful to work with, and very accommodating. I would never consider moving my accounts to another bank.”
“Fabulous friendly service with Kathy! She gave me so much info pertaining to my upcoming trip to Ireland. Invaluable information & she was extremely professional! I couldn’t have managed without her help!”
9AM - 5PM
101 E Elm St, O'Fallon
Banks
“I have had many pleasant experiences with various employees of this bank through the years. Exchanging my money for Mexican for vacation, clearing fraud charges from my account, advising me of the best types of accounts to get the most from my money deposits, are just a few. I highly recommend this Commerce Bank of O'Fallon, MO. Everyone is very friendly and knowledgeble.”
“I have had the most knowledgeable and pleasant experience with Belinda! I cannot say enough good things about her! Her customer service skills patience and helpfulness goes beyond anything I have ever experienced with a bank! I had so many issues with my account in the past 6 months and she went above and beyond to make sure I was satisfied! This lady is a true asset to your team!”
“Ginnie, Patti, and the rest of the staff are always courteous and available when I need them! There is no need to call for an appointment to get something simple done like at the big banks.”
“Kim and Laura were wonderful! They answered all our questions and made the process of setting up a new account so easy. They both genuinely reflect the kindness and knowledge that makes brick and mortar banks the best!”
“I LOVE, LOVE my bank. I am also purchasing my home through Regions. I hate change, and because this is a good bank I will be here. Thank you. They are good when it come to fraud protection. I am especially glad about that.”
“I'm quite shocked as I read through the numerous dismal reviews for this branch. The O'Fallon branch is my main branch, as that is closest to where I live. But I had to go to Wentzville in order to get an instant replacement debit card - twice in 10 days.I spoke to Lisa in my initial phone call, and she helped me during both visits. There were only a few employees in the branch during both visits, but each of them acknowledged me in a friendly and courteous manner.Lisa is the best! She was extremely helpful and friendly during both visits. For both events, I needed to cancel my debit card after some shady online transactions. The first time was bad enough. But after it happened a second time just a few days later, I was totally humiliated and embarrassed to have to go back and do a rinse-and-repeat. Lisa was very reassuring and supportive as she listened to my convoluted tale of woe, and she helped ease my anxiety about the whole thing. I couldn't have asked for better service.I've been with PNC for going on nine years. I rarely have occasion to go into a branch, but the few times I have (O'Fallon), they've always been wonderful. I've called them quite a few times on the phone over the years for various issues or questions that come up, and they've always been super helpful and were able to resolve my issue immediately without having to get put into transfer hell or wait days. My experience with them has been consistently painless and stress-free. I'm very, very happy with PNC!”
“CARLLLLLLL IS amazing helps out me and my fellow brothers with purchasing beautiful higher end Vehicles and we never have issues with getting approved, Go SEE CARL AT WEST COMMUNITY!!!!!”
“I have been a Commerce Bank customer since 2006 when I first moved to this area. I rarely have to contact customer support for any issue, which is a very good thing. Commerce Bank makes my life easier.”
Open 24 hours
1893 Wentzville Pkwy, Wentzville
Banks
“We have banked with BOM, specifically Tyler Peasel and Casey Hopkins, for a couple of years now and the process is always seamless. We appreciate the professionalism and timely manner business is conducted there.”
“I am a coin collector, and while many banks now have been reluctant on orders for half dollars and dollar coins, they immediately said yes and were very nice to work with. I have called many banks in the area, along with other U.S. Banks, and they were the first that said yes!”
“Worked with Lyla at Alliance on changes to several accounts and it was an Outstanding experience. After completing those changes Lyla resolved several issues I had with the Alliance CU website and with the Elan website. I greatly appreciate all of Lyla’s help and highly recommend you contact her when you need help with your CU accounts.”
Open 24 hours
1892 Wentzville Pkwy, Wentzville
Banks
“My grandma has Alzheimer's and still likes to think she is independent. I was worried going into the bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!”
“Always great customer service at this location. This is my third visit here and every time it's always quick and simple and everyone is so friendly. I never feel rushed.”
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“The staff at the bank are totally awesome. I would like to give kudos to the branch manager Jennifer along with the tellers Tracy, Michelle, Melody, Becky, Rachel and a special thanks to Megan for helping me open 2 new accounts. They treat me like family and I highly recommend them for all your banking needs.”