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“I have a small business and needed funding to operate. I attempted to go to some of the larger banks in the area and was immediately passed off to others and then ultimately denied. Not at HomeBank. They are truly a small town bank that has faces with names and cares about the community and helping small businesses like mine thrive. I was reassured every step of the way by my loan officer, Max. And they could not have made the process easier. I feel like they care about me as a person and want to see me succeed. And I was very pleasantly surprised at how up to date their technology is. They may be small but they have all of the same great apps and things that I’m used to. If you are looking for a bank that has your back, look here. You won’t be disappointed.”
“Central Bank is absolutely AMAZING!!! The Wonderful staff is extremely knowledgeable and incredibly helpful and friendly!! I would Highly recommend banking with them!!”
“Absolutely outstanding service from start to finish. The staff is always friendly, professional, and genuinely willing to help with any questions or concerns. Every interaction feels personal, and they go above and beyond to make banking simple and stress-free. It’s rare to find a bank with such consistent, wonderful customer service. Highly recommend!”
“Angela is the absolute GOAT, she stayed an hour after close with me just to finalize all of my loan and make sure I had what I needed. She was patient, kind, and helpful through the entire experience.”
“I live 800 miles away and still keep my checking account with First State Bank. Best staff ever!! Totally professional but also congenial and friendly. They make sure my banking needs are taken care of and seem to have a highly functional tag-team system for getting issues to the people who need to deal with them. All that, but I also always feel a personal and human connection that is truly our great hometown vibe.”
“Alltru was the institution available for financing my car loan. I didn’t exactly choose them. However, based on my experience, I would choose them over and over and over again! I’ve needed to call in a few times now for assistance or clarification. Every representative I’ve connected with has been so professional, so kind, so helpful! Alltru has some great policies in place to prioritize customer experience and ease. Love them!”
9AM - 5PM
29 O'Fallon Square, O'Fallon
Banks
“Cindy was outstanding during our meeting to open a new account. Technology is great when it works correctly.Unfortunately
today the system was not functioning normally. Cindy’s perseverance helped us complete the account process smoothly. Her professionalism and connection to members is the reason we choose to bank at Vantage. Thank you Cindy for all your assistance.”
“I have had many pleasant experiences with various employees of this bank through the years. Exchanging my money for Mexican for vacation, clearing fraud charges from my account, advising me of the best types of accounts to get the most from my money deposits, are just a few. I highly recommend this Commerce Bank of O'Fallon, MO. Everyone is very friendly and knowledgeble.”
“I'm never had a good experience with any banks because I always feel like I was just a number and always wanting to push me out quick without answering any of my concerns. Chase Krietemeyer was the opposite on what I was expecting when I set up a business account with you guys. Chase took the time to answered all my concerns and well explained to me about everything. So helpful that I even set up a checking account and I am dropping Bank of America. If I could give this guy 100 I would. Thank you Chase again. You are amazing at your work.”
“Jordan Cox was amazing to work with. She ran into issues but stuck with me to get things resolved so I could get my life back. She is an amazing person and a wonderful customer care representative.”
“Kim and Laura were wonderful! They answered all our questions and made the process of setting up a new account so easy. They both genuinely reflect the kindness and knowledge that makes brick and mortar banks the best!”
“Ginnie, Patti, and the rest of the staff are always courteous and available when I need them! There is no need to call for an appointment to get something simple done like at the big banks.”
“We switched one of our bank accounts to Bank of Old Monroe since it was so close to home. Since then, we've had nothing but good experiences. The staff is so friendly and always eager to help.”
“I had great experience with the most pleasant staff at this branch. And, the assistant manager, Lyla is awesome and most patient explaining loan, credit lines and other options. I am really pleased.”
“I have had the most knowledgeable and pleasant experience with Belinda! I cannot say enough good things about her! Her customer service skills patience and helpfulness goes beyond anything I have ever experienced with a bank! I had so many issues with my account in the past 6 months and she went above and beyond to make sure I was satisfied! This lady is a true asset to your team!”
9AM - 5PM
6100 Mexico Rd, St Peters
Banks
“It is very close to Christmas and I had some activity on my account that I did not approve so I called the Mid Rivers locations. Patty and Tiffany went out of there way to make sure I was able to get it taken care of. Patty was so sweet, compassionate and understanding, especially with it being Christmas time. They could tell I was very worried about it and not only did they assure me the issue was taken care of but they were so kind while taking care of it. You can't find wonderful service at many places anymore but Simmons bank employees really do show you they care and have your best interests at heart! 5/5++++ all day long! Merry Christmas!”
“I love First Mid Bank & Trust! I've been with them for years! Casandra ALWAYS goes above and beyond! No matter what my question, or issue is, she always does whatever she can to fix it, or make the situation as easy on me as it can be!! She is amazing and First Mid is lucky to have her on their team!”
“Having been a US Bank customer since 2013 and using the Wentzville Branch location in Schnuck's since 2015, I was disturbed by the low rating and decided to do something about it. I can honestly say there has never been a time in 10 plus years when my wife and I haven't been met with friendliness, a smile, and professional attitude every time. I'm talking real and genuine, not strained even when they are super busy. This is true from the Branch Manager to the Tellers, all great experiences. We recently closed a home equity loan at the Wentzville Branch and had a great experience. The closing process was thorough and every document was explained to our satisfaction. Kudos to all at the Wentzille Branch and to US Bank as the training and mentoring is working.”
“We have banked with BOM, specifically Tyler Peasel and Casey Hopkins, for a couple of years now and the process is always seamless. We appreciate the professionalism and timely manner business is conducted there.”
“Teagan at the Wentzville branch has been amazing in helping us set up new accounts for my teen who previously had another starter account. She helped us navigate next steps, was patient (we had to make several visits- no fault of the bank or her, timing issues with closed accounts, etc) extremely helpful and thorough. Thank you!!!”
“My family has been banking here since the day they opened. I have and continue to get great customer service. PBT is a bank that gives back with supporting charities and their city. If you are looking for a personal touch- PBT is a good choice :)”
“Amazing experience with Kate S. ! She quickly and accurately handled my needs as business hours were coming to a close on Saturday. Great representation of the high standard regions holds of their employees.”
9AM - 4:30PM
1977 Wentzville Pkwy, Wentzville
Banks
“We have worked with HNB for a few loans and we couldn't be happier! Jake, Christina and Georgia are always the perfect team, they are quick to answer any questions we had. We will continue to refinance through HNB and can't recommend them enough!”
“Been an account holder with this bank for over 5 years. Started with the branch in Warrenton, Mo, then Wright City, Mo, now in Ofallon, Mo. Each and every branch makes me feel comfortable and important. Everyone is very kind and respectful and they know who I am when I walk in. Great bank, people, and atmosphere. Thank you Missouri Bank of America.”
“I have been a long term banker at chase and recently couldn’t get ahold of my previous private client banker and I was deeply considering switching banks but I’m so glad I walked into the wentzville branch and met Kevin!
Kevin is a problem solver and truly saved chase from losing our business.
I went in thinking chase wouldn’t allow me to switch someone that’s more understanding and available but they let me switch to Kevin. Kevin always replies to my emails and calls me we have been working together weekly on a budget and he’s been teaching us to utilize all chase benefits that I had no idea about. I love that he cares and understands my future goals and makes sure I know about all my options with chase for the future. It makes me feel more secure about using chase now and the future. I love that he’s a phone call away no more waiting days or weeks for a reply. I highly recommend anyone debating on if chase is the best for your business/personal to sit down with Kevin and see all that chase has to offer. I’ve been banking with them since 2019 and I’ve learned more in the two weeks I’ve spent with Kevin than in the years I’ve banked with them and he’s by far one is the best private client banker chase has. (We have had about 5 )
The bank overall is welcoming and the branch manager always seems to be at the door with a smile. This location provides a more personal experience.”
“I've been banking here for 40 years and have always been impressed by the friendliness and helpfulness of everyone I've worked with there. My recent interaction with Debbie K. was stellar. She was as knowledgeable and helpful as she was kind and friendly -- not to mention wonderfully patient. If I could I'd give her a raise.”
“I appreciate the young man and woman that help us today at the end of their shift on a Friday night. They were both very professional and helped us get everything we needed to complete our business which included three cashier checks, renewing our debit card once they noticed it was out of date and helping with getting some papers notarized. Thankyou it is nice when you feel like someone genuinely cares and is willing to help even when their weekend was about to start.”
8:30AM - 7PM
Walmart Branch, 1307 State Hwy K, O'Fallon
Banks
“So kind, so helpful, and best staffs work over-there..Rosanna, Lisa and their team members provides best customer service, provides best advice…100% recommended..”
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“I love this Bank. They are so personable and help me in every way that I've ever needed.
I like the way I feel like a special person and not a number. Those conglomerate Banks are not my cup of tea.
So if you want the personal touch, go to Old Monroe Bank !!!”