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January 2024 by Andrew Brown
I guess I expected too much from Overland Dobbs. I can't believe they thought putting silver wheel weights on a black painted rim was acceptable. The last time I used Dobbs at Manchester, they put black on. And positioned them out of sight. And either the rubber is very unbalanced, or the tech didn't know what he was doing. The previous set didn't need this much weight. Pictures are of one tire.
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January 2024 by Lewie Smith
Love Dobbs. They are always great! Amazing service and pretty quick with tire issues.
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November 2023 by Mary Johnson
nice I went to go get air put in my tire and I went before and had the same young man and he is always nice and with a Smile
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November 2023 by Bethany P
I visited this Dobbs location out of necessity today. I live in IL but had gone to StL for a doctor's appointment. While there I clipped a curb and damaged the sidewall of one of my tires. I was WAY too nervous to drive 45 minutes home on the tire, and also not confident enough in my tire changing abilities to do it myself. I quickly pulled up tire shop locations near me and this Dobbs popped up. I explained to the man working there what was going on and almost immediately he had a young man putting my spare on for me. They would not even accept payment for it!!! The man at the counter and the young man who did the work were both extremely friendly and kind. They got me back on the road within 15 minutes of pulling in. If I lived closer to this Dobbs I would absolutely use them again. Thank you Olivette Dobbs!!!
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October 2023 by Michael Franks
I wish I could gives Dobbs a 1000 star review. No one else in West County was able to get the Job done on a busy Saturday morning, but Dobbs tire and auto in Olivette MO. Short story: My family was visiting from out of town. We woke up to a flat tire. After calling about 5 repair centers, Dobbs came to mind. Their "fixed forever" service was an understatement. We were able to drive all the way back to Minnesota (586 miles) with no problems. Dobbs in Olivette MO will forever be our go to repair center.
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October 2023 by B B
Erroneous safety inspection. Took car in for safety and emissions, had previously done same test at dealership two months prior and passed. They failed the safety inspection claiming a gash in rear tire due to a supposed curb hit, no such thing happened. They also claimed leaking hydronic fluid. We took the car to the dealer same day to do the safety and emissions and take a look at the car and it passed, no issues with safety of rear tire / no fluid leak identified. I am disturbed by this experience, will not return.
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October 2023 by Karl
I asked for some maintenance, they quoted me $500. They did their diagnostic and determined I didn't need half the things I thought, and only charged $225. I appreciate the honesty!
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September 2023 by Mark Yu
Have been bringing my Honda pilot here for years! Great customer service and care and everyone is so friendly and helpful. Mechanics are very detailed ay explaining issues and giving clear and understandable recommendations. Experienced much better service here than Honda service!
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September 2023 by Roderick G.
Outstanding service!. These guys really took care of me . I could tell that even the recommendations weren't about raising issues as much as they where about a genuine concern. Keep up the good work Nick!
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September 2023 by LaRen 247
They got me in right away. The person that worked on my vehicle advised me of other issues that I wasn't aware of and also through in a few discounts. I appreciate you guys and will be back soon.
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September 2023 by Carolee Champlin
While on cross-country road trip, picked up a nail. Fast, friendly service got us on our way quickly.
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August 2023 by Kenson Tang
I had regular maintenance work done here before and last year, we had major work done on our 2014 MDX, we just brought the car to the car dealership for a checkup because we hear some noise from the brakes. They said all the parts (brakes, brake pads, rotors) used at Dobb’s were after market and they were not installed correctly. We paid over $3500 for original parts but received after market. So now we had to pay another $3000 to have the parts replaced and installed correctly.
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August 2023 by Yvette Peebles
Had problems with another auto shop . They weren't sure on how to move forward with the repairs needed.Dobbs got the job done well?
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July 2023 by Adriane Underwood
No rip off @$30 for easy fix. Bryan was a delight. Thanks.
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June 2023 by Jennifer L.
The lies this shop tell you!!!! Please do yourself a favor and go somewhere else!!! These people half the time don't do their job. My air pressure was different on every tire, they didn't fill my fluids, and they LIE LIE LIE!!! They also try to sell you shit by asking if you're interested in a free inspection. Don't do it!!!
