Shane Co. is a family-owned jewelry store in St. Louis known for its wide selection of exclusive engagement rings, wedding bands, and jewelry suitable for every occasion. The store offers ethically sourced natural diamonds and lab-grown diamonds, ensuring quality and variety for customers. Visitors are welcome to shop in-store or contact the store via text or appointment, including virtual options. The staff is highly praised for their helpfulness, friendliness, and dedication to making each experience perfect. Customers often mention how the team listens carefully to their needs, provides detailed information, and offers suggestions within their budget. Many appreciate the personalized service, including assistance with ring settings, sizing, and cleaning. The store’s employees go above and beyond, polishing rings before special occasions and providing thoughtful extras like double ring boxes for weddings. Customers feel comfortable and valued, describing their interactions as friendly and genuine rather than pushy. Shane Co. aims to educate customers and help them find the perfect jewelry, making them feel confident and satisfied with their purchases. Whether visiting to find an engagement ring, wedding bands, or to get jewelry cleaned, customers consistently highlight the exceptional customer service and welcoming atmosphere that make Shane Co. a trusted jeweler for life.
I was shopping for an engagement ring and went 4 places before coming to Shane Company. None of the other places came close to the customer service, I figured with how great the customer service was the prices would be sky high. I was wrong, best pricing, best service, best people!
October 2023
I bought my wife's wedding rings here. I was very nervous and wasn't really sure what to do. The staff was very very helpful and I picked the perfect rings. My wife loves them. Also, their customer service is outstanding. I would never buy Jewelry a rings from anywhere, but here.
August 2023
We have had two great experiences at ShaneCo. Today Jess spent so much time with us, showing us all the options for opals until we were completely satisfied. Also helped us with a pendant, so knowledgeable about options. We asked her a million questions. We don’t buy our jewelry anywhere else!
