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March 2024 by Megan Emmons
EDIT: AFTER SPEAKING WITH NANCY SHE'S THE MANAGER SHE DID REQUEST A REFUND ON MY FEES WHICH WAS LIKE ALMOST $600 WHICH IS COMING AND CHECK FORM SO I STILL GOT TO WAIT LIKE A WEEK AND A HALF TWO WEEKS WHICH SUCKS BUT AT LEAST SHE'S DOING SOMETHING TO MAKE THE SITUATION BETTER SO I WENT AHEAD AND TOOK IT TO FOUR STARS HOWEVER H&R BLOCK IF YOU SEE THIS IF IT WASN'T FOR NANCY Y'ALL WOULD STILL BE SITTING AT A ONE STAR. BUT I WILL ADD SHE WENT AND LOOKED INTO THE TAX CREDIT FOR WORKING FAMILIES FOR MISSOURI AND APPARENTLY I DON'T EVEN QUALIFY SO MY TAX PREP WHICH I WILL NOT SAY HER NAME WHO CALLED ME 3 WEEKS AGO SAYING I WAS GETTING THIS EXTRA MONEY WAS INCORRECT. BUT LIKE I SAID NANCY RECTIFIED THE SITUATION SO GOOD ON YOU.I have been a client for 7 years however this year I was supposed to have a specific tax pro. Once I got there I got thrown to someone else who was brand new I was her first in person client. She has no clue what she was doing. I walked her through parts of it. She wasn't able to get my extra working family credits bc the form apparently wasn't available. I found this out week later. She told me she would get it taken care of. I called a week and half later and she wasn't there I spoke with someone else who said they couldn't do anything but she would be back the following day. I never received my call I messaged twice. Finally the following week I get a message back with excuses and her letting me know she still hasn't done what she was supposed to but she will take care of it I don't see how seeings how my state taxes have been sent and received. Which is another thing. They won't tell u this but they don't take the fees out of federal anymore they keep ur state taxes. Awful experience
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May 2022 by LeAnne Woods
We're very pleased with our tax return refund and how informative and kind the office is! Thank you and we will definitely be back!
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May 2022 by Jeffrey Gurley
because nancy steward is great and always goes out of her way helping me with stuff i dont understand
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April 2022 by Tylor Barnes
She didn't help me at all or wanted too I guess it was toocomplex
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March 2022 by Juanita Zaring
I have used H&R Block as my tax preparer for two years I have always gotten good service, Thank you
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February 2022 by Cheyenne combee
Wasnt the same experince i had the last 2 years before i left office the other gentlemen made sure that all of my tax information was sent an made sure that they were excepted.
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May 2021 by Dave Chase
My tax preparer bent over backwards to help and advise me, with professional knowledge and help!
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May 2021 by Emily Wiles
Our agent Romy was very helpful. Put us at ease. We WILL be back
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May 2021 by Fred Catcott
Ken does a nice job. It would be nice if he could save me more money....
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March 2021 by Val Bacon
Very friendly and puts you at ease!
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March 2021 by Jarrod Powell
Rommy always does a get job on my taxes...
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February 2021 by Rebecca Farrar
Very quick, dropped off tax papers and came back to sign.. yes even gave me a milage book to keep track of miles for work.
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February 2021 by Steve Berry
We had a great tax preparer, and overall a great job. They are a little bit over priced maybe, but you get what you pay for. ?
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February 2021 by Scott Shankel
We love our H&R tax preparer, she's knowledgeable and she looks out for us! We have been going there for years and plan on coming back.
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February 2021 by kenneth sluss
We always have a great experience!!!!
