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October 2023 by Matt Johnson
I have purchased two used boats from Kelly's. One in 2017, and one in 2023. Both purchases were excellent experiences. Every employee is friendly, knowledgable, and honest. From sales to reception to finance to service. My most recent experience, I walked into the showroom and came face to face with Kyle Kelly. I told him exactly what I was looking for. Size, style, accessories, and price range. He didn't try to persuade me away from what I wanted. He simply went right to work in searching for what I wanted. In fact, he knew of a boat that wasn't even for sale yet but was about to be signed to Kelly's as a consignment boat. He and his employees went right to work to accelerate the sign over, allowed me to put down a deposit to reserve the boat, and set up a test drive. Every bit of my road to purchase was laid back, pressure free. I've twice worked with Rob Grosvenor, and both times have been A+ experiences. He works fast, is responsive, and he is honest. He gave an excellent orientation drive on delivery day. We ran into an issue with the generator dying, and the service people came out immediately and resolved the issue. Right there at the dock. I noticed the ladder was damaged too, and while we aren't certain when it happened...Kelly's took the blame and replaced the ladder no charge. They had to special order it, and they made a service call to my boat at my dock to replace the ladder. Top. Notch. Service. Also, the day after we took delivery Rob called us to see how the boat was doing, and if we needed any help with anything. Awesome service as always. I highly recommend Kelly's Port. For sales, service, and even their gas dock. Friendly, knowledgable, hard working staff all around.
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October 2023 by Jamie Balentine
Brian and Paul were amazing!!! They were so welcoming, professional, and informative. We had a blast on our test drive!!
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September 2023 by Jeff Suellentrop
My wife and I both grew up at the lake and now have a family home of our own there. We were in the market for a pontoon. Chad, Kyle, Ryan and all the staff at Kelly's port went above and beyond to make our experience effortless. We live out of state and had a boat to sell. They found a buyer, brokered the deal and got us into our new boat all in the same weekend. Incredible family and business.
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September 2023 by Thomas Weigl
We had a problem before the shoot out event with a motor we dropped by they took care of us with out hesitation truly nice people and the facilities are top-notch
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August 2023 by Nick Garren
I've been coming to the lake with my dad since I was 4 years old and when he passed in May we were forced to sell the family property which left our boat homeless. Ryan & Kyle Kelly with Kelly's port extended some much needed kindness to my family during our time of grief, simply by caring about our situation. The boat is now safely stored at their facility which gives me time to rebuild our family traditions at the lake without worry. If you need a reliable place to store your boat by a family who actually cares, give Kelly's Port a shot. You won't be disappointed.
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August 2023 by Becky Litwiller
We bought our first Bennington from Chad this summer. We appreciated their excellent service and customer care, we will definitely be loyal Kelly's Port customers!
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July 2023 by Blake Perez
Saved our vacation.We traveled to the Lake of the Ozarks for a softball tournament. We decided to come early and spend a week on the lake. Our boat on the first day developed a horrible misfire (JC evolution with a mercruiser 350 MAG). We have fought this problem throughout the years, normally a cap and rotor will fix it for a few hours of run time. We had placed a new cap and rotor on the boat for this trip. It has been to our local shop many times for this same problem.With the misfire worse than ever we need to find a service shop. We drive over to Kelly's in our truck and talk to service. They are extremely friendly. Overall just excellent to talk to. We explain the problem we are having. They say how busy they are and take our number. We completely understood that they would try to get us into service but that they were busy.Within an hour they called and told us to bring the boat to them. Once we arrived we were treated like family and long time customers. A shop foreman and mechanic immediately hopped on the boat and test drove it. They then had it apart in 30mins, searched all over to get the parts we needed.Parts were found and replaced. Parts that they showed us were bad that our local service had never checked. Re timed the motor and finished it around lunch.The boat runs better than it ever has. It is amazing how well it does now.Thank you for saving our vacation and working us into the busy schedule. If we need additional service or when we purchase our next boat, we will make the drive to Kelly's Port
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July 2023 by Mark Musso
New customer and couldn't be more impressed with their customer service. 100% customer focused.
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July 2023 by Jimmy Greenhaw
I cannot begin to thank Rob & The whole staff at Kelly's for finding me the perfect pre-owned boat. Our family is a big believer in building a relationship with a business. Thank you to Troy , Paul & the lovely ladies that make everything happen! Kelly's , 5 stars all the way!
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June 2023 by Jimmy G.
We just bought a pre owned tritoon from Kellys & they went above & beyond from the get go- Troy, Rob, Paul, the ladies in the office, all of them are first class. love the family owned atmosphere. You know you will get taken care of in service. That is everything. Thanks again Kelly's Team!
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May 2023 by Leon W.
Thanks Thanks Thanks to the staff at Kelly's Port. We purchased our Regal from Kelly's Port 15 years ago. Service has always been great and this weekend they took it to an even higher level. Memorial Day Weekend our fuel pump went out on Friday. By noon Saturday repairs were completed right at our dock. Thanks again !!!
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April 2023 by Dave Hickerson
Well staffed. Clean. Top boat lines. Good all the way around. Not certain why you would go anywhere else.
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September 2022 by bret rolig
A couple of weekends ago, on a Saturday afternoon, my group was arriving at a lakeside bar and grill, and I noticed I had lost power steering. I called Kellys Port, and spoke with Cody, and he was able to send out Austin and Sheldon with the anticipated parts to address the issue. Within two hours of my phone call, Austin and Sheldon had arrived and fixed the broken mechanism! At the bar and grill dock! I have always had my annual maintenance performed by Kellys Port, so I was very happy with them. But now their customer service (Saturday afternoon, at a dockside bar and grill) has turned me into a "raving fan". Thanks again Cody, Austin and Sheldon!
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September 2022 by Sam Perry
These guys are excellent to work with. They answered many questions and are very knowledgeable when it comes to boating and boats. Do yourself a favor and put these guys on your list when shopping for your boat...you won't be disappointed!
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August 2022 by Michael Norris
I bought my first boat earlier this year from Kelly’s Port. I’ll be honest, I barely knew anything about what to look for, different styles, etc. when it came to boat shopping. I found a Crownline on their website that was in their marina dry storage for the winter. I went back up one day and they were able to move it to a lower level for me to take a look at. Taylor, my sales guy, was great from the very beginning. He educated me on different things and even pointed out the imperfections of the boat I inquired about. That alone showed me i could trust what he had to say and was pretty much sold on buying a boat from Kelly’s Port. Taylor was always in constant contact with me and answered any questions I had. I truly do appreciate his time he spent with me.Troy did my financing for me and even answered one of my questions late at night when I thought I was in a pickle. He checked into it and gave me an update on the progress, assuring me it was still good and waiting on the state (something out of their control).I have visited the marina since the purchase, whether it be to grab a part or fill with gas, and the ones I have worked with have remembered me by name and gone out of their way to say hello.Overall, I am very pleased with my experience. Even though I bought one of the least expensive boats they were offering at the time, I still feel as if they treated me like I was buying the most expensive boat. I will be back for my next purchase when the time comes.
