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January 2024 by JD Rifkin
I brought my two waverunners and Yamaha boat in to trade up for two newer waverunners. The service dept told me the two wave-runners(which both run well and are fast) are worthless and they would be happy to “scrap” them for me but not worth anything. I since picked them up and sold them privately for $5,000. They then lost my fitted WaveRunner cover and told me that’s my problem before hanging up on me. Dishonest and only out for a buck. Was a customer for ten years. Ten years too long apparently.
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December 2023 by Jason B.
Absolute joke of a business. The docks are literally falling down. The management is so unorganized. Several different departments and none of them communicate with each other. I had my boat in a slip and had it placed on dry land to do repairs. The storage fees charged for outside storage in an unsecured dirt lot on blocks are twice what I paid for a slip. This makes no sense except that they knew they could extort it. Unfortunately, I can't give zero stars but hopefully this will serve as a warning of what to expect if you decide to use this company. Disgraceful!!!
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September 2023 by Stephanie Rowden
So thankful for this place and Kyle! We rode here for bike fest on our motorcycles and my tires were leaking air really fast and bad. I called and Kyle got my bike in asap and said if would be $129 an hr for labor (which was worth my safety) Kyle called me and said it was just my valve steam cap leaking the air. I said oh geez how much did that cost me to figure out? He said only $35.39. I was stunned and so thankful! Very honest! I cannot recommend them enough! Thank you Kyle for making sure my bike was safe to ride. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Justin Gates
Went in to buy a used PWC a couple weeks ago. Left with two new ones!That staff was very helpful and knowledgeable about their product.Will definitely be back!
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August 2023 by WakeUpPeople99
Purchased my 2nd set of waverunners from Surdyke. I live over 3 hours away and pass by 2 local dealerships to buy from the best
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August 2023 by Megan Y.
I haven't been here but I want to post for others living in the midwest to make sure they do not put their loved ones in unnecessary danger or uncomfortable and unwelcoming environments and do not support businesses that become political, clearly not valuing quality service and all customers. Did not even bother to describe what "woke" means to them despite proudly displaying this value for their company.
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July 2023 by Brady Miller
Lemme get a YZF250 for the low
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July 2023 by Dave Todd
Grandsons seen the “Optimus Prime” wave runner 0r the VX Limited. Mike was our salesman and Joey from finance was awesome, could not have been more pleased with the service. Will purchase again from Surdyke
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July 2023 by dale murdock
I was looking for a 255 FSH in Oklahoma City and the Yamaha dealer here is absolutely worthless. Contacted Bobby at Surdyke and he had exactly what I was looking for. Did the deal including trade-in over the phone. Drove 6 hours to get the boat and the whole process was seamless.
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July 2023 by Bereket Girma
Their additional fees for new PWC are insane, they are adding $2,400.00 above MSRP for Jet Ski while the nation average is 1,300.00.Additional fees are.- Prep- Freight- Cover- Surcharge (not a regular tax)- Admin fee.
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June 2023 by dylan rowlee
It’s okay. The staff was decently friendly but had a very poor selection of used Ski’s. They all had 400+ hours on them and was told by a salesman that 400 hours is pretty low for a ski, and they don’t get too many hours until they hit around 2,000. Which is completely false. Ski’s are rated for about 300-400 hours, so all of their used inventory is more than worn out. Salesman didn’t seem like he cared about making any sales, but at least was friendly enough to talk to. They’re probably a decent dealer for new power sports, but I definitely don’t recommend them for used. Make the 2 and a half hour drive to Branson and visit Branson West Marine and Powersports instead.
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June 2023 by Rich Emmons
Terrible customer service from salesmen Jerimia.called and got a sale price on Ktm Friday @4:30,called the next day at 10 to tell him I would like to buy bike I called about the day before and he told me he would have to charge 150 if I could not pick it up that day.I even offered to put money down.He was very rude from the beginning of the call Saturday
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June 2023 by Charlie Kohn
Awsome staff, great prices, great selection. One of Mossouris best powersports dealers.
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June 2023 by Mike M.
Rental was great. I was raining the first day and they were able to shift our rental one day so we were able to enjoy the boat on a rain free lake. Overall good experience and they were very flexible with our schedule, even allowing us to return the boat outside of working hours. 100% will rent from them again.
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May 2023 by Keith Kensinger
Jeremiah, my salesman was great to work with. Once it was time to pick the new wave runner up, thinks went smooth as could be. The walk through was great and all my questions were answered. Would highly recommend Surdyke Yamaha to anyone looking to buy a new or used wave runner. Ask for Jeremiah and you won’t be disappointed.
