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April 2024 by Paul Curtis
Excellent customer service and always willing to help the only reason I gave five stars is because I can't give more
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March 2024 by John R Jerome Jr
NOT A BAD REVIEW OF OSAGEI originally took my ring to the Legends, Kansas City Zales Outlet to have a repair. The repair was supposed to take a “week or two”. So I left it there when we left on vacation hoping it would be back when we flew back in. Unfortunately, it wasn’t. I called Wednesday, which is about a month later, and they said “sorry someone forgot to scan it back in and has been here a while.” They did agree to ship it to the Osage Beach Zales Outlet for me which made me feel less agitated.The repairs were to be 1) reset center stone, 2) fix deep gouges in the ring top, and 3) remove a glob of gold stuck between two diamonds.Upon picking up my ring yesterday, I immediately saw they1) fixed the diamond2) hadn’t repaired the glob and3) it appears they removed material from the face of my ring to partially remove the gouges. The gouges still remain past the edge line on the diamond side, so I know they didn’t build up the ring for the repair and instead removed gold from it.Completely unacceptable at any price point but with the business I have given Zales over the years, it makes me furious.The Osage store was extremely understanding and apologetic and I appreciate their efforts. However, I still have a less than desired repair.Beware of KC Legends Store!!!
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February 2024 by Lee Hite
Love the staff here, very knowledgeable and helpful. This is the place to go for Jewelry at the Lake of the Ozarks!
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February 2024 by Sierra Smith
Professional, welcoming, helpful and bedazzling
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February 2024 by Richard Hendricksmeyer
The repair was cheap and sloppy! Seems whoever they have posing as a jeweler just does as little as possible to try to push items out the door! Be very cautious about having any work done here
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October 2023 by overtheedge024 Edge
Had a really great experience. Wonderful staff
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September 2023 by Tricia Scholes
The ladies here took amazing care of me. Definitely will come back and refer to everyone!
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June 2023 by JAYE HINES
Salesperson Don was amazing! He let us take our time we didn't feel rushed at all. Great person. I appreciate awesome customer service.
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February 2023 by Debbie Lorson
The staff are super friendly and helpful.
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September 2022 by mickey gerlt
Met a marketplace seller with diamond ring to make sure it was the real thing, they cleaned and approved of asking price, great way to do business!
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September 2022 by Kim Marie Robinson
Beautiful engagement diamond rings
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March 2022 by Gerald Thompson
The team provided the best experience I have ever witnessed at any jewelry store. Don was very friendly and personable. He went the extra mile to make sure we purchased something we wanted at a price that was comparable to our needs. I would strongly recommend doing business with this company.
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September 2021 by Marisa Smith
Just went and picked the most beautiful ring out! Don was amazing, and very very patient as I bounced around trying to find the perfect ring. And i did!!
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August 2021 by Odin The Allfather
Amazing selection and service.
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August 2021 by Lisa Allen
I didn't go to sales I went to the sketchers store
