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October 2023 by Raimaille White
I have always had a great experience with Dobbs. The mechanics are nice and do great work. The prices are also reasonable. Bobby, the store manager, is very friendly and helpful. The quality of work and a caring and knowledgeable staff keep me coming back.
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October 2023 by Erica Turner
Awesome customer service. Surprisingly, I didn't have to wait for a long period of time for my service to be finished.Definitely recommend this location.
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September 2023 by Synetta Daggs
I think they were a little backed up, had an hour wait time even though we had a 3:00 appointment
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August 2023 by Jessica Kontz
They did great ! Customer service was kind, seemed very understanding and honestly I would've given them a 5 star ⭐ If they wouldn't have left my car the way they did. I had to take my car home and scrub all of the oil hand prints and foot marks out of my car in the heat and I was pissed because I'm a neat freak and it was hot as heck outside. Like I said though, they did a good job. Maybe talk to them about cleaning this prints though, we pay to get our work done and expect it car given back the way it was gave. Thankyou for your services?
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July 2023 by Bobas
The guys here are always ready and willing to help and very professional. Bony and Robert do a wonderful job holding it down up front and making sure customers are taken care of. They’ve even waited past close for me a couple times so I could get my car.
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July 2023 by Da No
Bobby Bond is the guy to call for your car’s 9-1-1 Great guy and an honest mechanic . Excellent team of people work with Bobby! Thank you for taking care of my family and my friends with so much respect and professionalism!
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July 2023 by Fariga Drayton (CurlyChica419)
Bobby was AMAZING! I had a knot in my front passenger tire. Not only was the tire in stock, he had such a great attitude, pleasant and super efficient. I’d been to other shops and the overall cleanliness of the shop made it easy to sit inside and wait. He explained the damaged AND he had my car ready to go in an hour when other ‘unnamed’ shops had a 2+ hr wait just to get the tire I’m not including labor. This has made me getting on the road with peace of mind! Thank you so much.
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July 2023 by Amanda Campanella
This is the BEST location. Seriously, every single time we go they are so great! I’ve gotten tires, oil changes, tire rotation and everything is always top notch. If they notice something while doing their services they inform us to get it done right then or they’ll suggest when it should be done. It’s nice to have a great place I know I can trust with any car maintenance I need and it’s close to home.
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June 2023 by Tony Garcia
Honestly, people say “always take your vehicle to the dealer because they’re the most trustworthy” but I disagree. This Dobbs has always been trustworthy and reliable with all my vehicles. They’re fast and always consistent with their work. They also have some of the best customer service I’ve ever experienced, from managers to associates.
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June 2023 by Sean S.
TLDR: They were a massive help in getting my old truck up to snuff to pass inspections.==========After some good diagnostics, work was needed on emissions and safety issues. All were fixedIt took work on their part over 3 visits to figure out what was needed. This included ordering parts from an out-of-state dealer so they could get it going.I see others saying they charge a lot. And they do charge more. This is because of their "Fixed Forever" program. This is not the place to go if you want a quick cheap fix. They don't just throw a band-aid on things and move on. They fix it all.The only thing that could be better was the in-between communication. Over the 3 visits it took to figure everything out, I received a call when they checked the car and when it was ready but the in-between times, I had to call to check in.
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June 2023 by Matthew Kontz
Staff fixed my issue for a reasonable price and were VERY professional. Me and my wife will definitely be using them from now on. The only complaint I have is that the parking lot is SO tiny BUT I know that's not their fault. Thanks again!
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June 2023 by Kachiri Boschert
The inside is nice and clean, staff was friendly. Saturdays are very busy but the staff is very sufficient in getting the customers cars serviced in decent amount of time. Will definitely schedule my next emissions test there again. Thank you
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June 2023 by Linda Gaither
So impressed with the high quality of service I received from Dobbs Tire and Auto Centers on Charlack in Overland. I took in my 2013 Chevy Silverado because I thought the starter was bad. They checked it out and it was not the starter. They fixed the much simpler issue. Everyone was helpful and courteous.I was especially impressed with William and how he answered all my questions and provided excellently explanations on what needed to be done. I am officially a fan of the Overland Dobbs.
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May 2023 by Orlando Hipps Rudeboy Lando
I Would Like To Say That Bobby Customer Service Is What Made Me Come To Their Location Out Of 5 Other Location, Excellent, Then When I Get There I Met Robert, Another Excellent Customer Service. I Would Recommend Any And Everyone To This Dobbs Location. I Highly Appreciate You Guys For Your Respectable Humble Spirits. Keep Up The Greatness.
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May 2023 by Jamie H
Quick and easy, very professional staff. Thank you for your help.
