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January 2025 by Alex Rodriguez
People here are pretty cool. It's an FCFS facility kinda tight to maneuver in the lot but manageable. You are not squared away at the door. Even then, the product is offloaded. They are quick to unload, too.
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March 2024 by Steve B
Loaded here they got me in and out in no time had 53 foot sleeper truck got in no problem
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March 2023 by Roger McGaugh
I purchased an item on eBay that was accidentally shipped the Pinnacle imports. I contacted UPS and they confirmed they delivered my package to Pinnacle. I called pinnacle and they said they don't have my package. Then the lady who informed me that they don't have my package began arguing with me for no reason. UPS also gave me the name of the person from Pinnacle and confirmed the address where they delivered my package. I informed the lady who answered the phone of this she told me that person hadn't worked there for 3 years. So someone from pinnacle used an ex employees name to sign for a package. And now my package has mysteriously disappeared which was in the hands of pentacle because I received confirmation from UPS that it was sent and delivered to them. So regardless of whether Pinnacle can't find the package or if the package was lost all we know is that they received it and now it's magically gone. I even asked to give her the tracking number and she refused to take it she also said she was going to call me back after she checked the docs and she didn't call me back I had to follow up with her since they had ghosted me. If this is the way this company is going to do business I don't trust them and buyers beware
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March 2023 by Austin M.
W cobbler
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March 2023 by Aramy Hoffman
Delivered here several times. Always fast unload and nice people. The only thing is it's a tough backing in with a 53ft trailer and sleeper cab.