O'Reilly Auto Parts in Owensville is known for its friendly and helpful staff, who go above and beyond to assist customers. Reviewers highlight the polite and patient employees, who are eager to solve problems and provide useful information. One customer praised an employee for lending tools and offering assistance during a time-sensitive situation, ensuring they made it to an important event on time. Another customer appreciated the detailed instructions provided for programming a new ignition key. The store is clean, organized, and welcoming, with staff who readily approach customers to offer help. Overall, O'Reilly Auto Parts in Owensville has earned a reputation as a reliable go-to auto parts dealer, consistently delivering excellent customer service and support.
I called to check for a part they didn't have it at the store but said it would be in the afternoon. When I got there the part was there. The guy was very helpful and polite. I appreciate that alot.
February 2024
The guys were very helpful in testing my battery and in selecting a better option for my vehicle
August 2023
Super nice guys in there. I was trying to get an ignition for a Ford and wasn't sure about programming a new key and the guy was so nice, he printed off a couple of the directions for the different ignitions trying to help me figure out an answer to my question and he was very helpful!
