Brickstone Ace Hardware is an old school hardware store known for its extremely nice and super helpful employees. Customers consistently report awesome and above and beyond customer service, where staff are always willing to help. Employees are knowledgeable and know what they are selling, often bringing items right to customers or bringing them directly to the product. The staff makes everyone feel welcomed and never treats anyone as an inconvenience, providing a notably positive experience for all, including women who sometimes feel ignored at other hardware stores. The owner is directly involved in offering this excellent service. The team includes specialists, such as a very knowledgeable expert on Stihl chainsaws who provides thorough explanations. Employees are described as going the extra mile, even opening the store early to accommodate a customer. This treatment is why the store is and will be successful, earning strong recommendations as the best around and a reliable go-to location for any parts or needs.
The people are friendly and helpful, the products, selection and service are all excellent.
August 2025
Legitimately always extremely nice guys working in here. Today I came in just to drop off a UPS package and needed to buy tape and one of the guys just took it and said they’d tape it for me- No biggie. Always awesome service.
August 2025
They've helped my Grandma and my mom on a lot of stuff. When you tell them I need this, they'll just bring it right to you. They'll bring you right to it. With no exceptions, they are super super nice, and they help where I work las cuellas, definitely, recommend checking out the day if you need any parts
