Brickstone Ace Hardware is an old school hardware store known for its extremely nice and super helpful employees. Customers consistently report awesome and above and beyond customer service, where staff are always willing to help. Employees are knowledgeable and know what they are selling, often bringing items right to customers or bringing them directly to the product. The staff makes everyone feel welcomed and never treats anyone as an inconvenience, providing a notably positive experience for all, including women who sometimes feel ignored at other hardware stores. The owner is directly involved in offering this excellent service. The team includes specialists, such as a very knowledgeable expert on Stihl chainsaws who provides thorough explanations. Employees are described as going the extra mile, even opening the store early to accommodate a customer. This treatment is why the store is and will be successful, earning strong recommendations as the best around and a reliable go-to location for any parts or needs.
For your efforts this morning. I went to Ozark Ace hardware for two driveway markers. This gentleman was amazing for trimming my red reflectors to my desired height.
Stay blessed, Ms. Felicia
September 2026
The owner James went over and above, all employees were helpful and friendly, they made this a very enjoyable purchasing experience. Will definitely be back, will definitely recommend to everybody I know. Customer sevice definitely a 10.
September 2026
Ace in Ozark is our go to place for matching paint and stain, for our family Construction Co. The owner does an excellent job matching! He hires good help, and there is always someone making sure that you are finding what you need. Appreciate yall at Ozark Ace Hardware!
