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July 2022 by Don Carriker
I've been a member since they were in a mobile home of the "SMSU Campus. I have ALWAYS received super service when I needed help. Even on "strange" loans - they once financed a small airplane I bought. The loan officer had never financed an airplane and was a little nonplussed as to how to do it - but he did it! I cite want to cite"Diane" at the Ozark branch. She went waaaayyyy beyond the call of duty helping me get my wife into a nursing home. But they are all great helpers.
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June 2022 by Liz Sobel
After banking with ECCU for 16 years, they just did a really crappy thing to us. We will switch banks. I do not recommend ECCU. Avoid this credit union like the plague. We have a car loan through them. Apparently, they never received from us or from the insurance company documentation of the most recent renewal of our car insurance. So, without contacting us, they penalized us by charging us $1254.00 for their purchase of "Collateral Protection Insurance" to "protect" their interest as the lien holder. To justify this action, ECCU sent is a letter stating that they had previously send us multiple letters about this issue. However, that is a patent lie. We had not previously been notified of this issue - not by paper mail, email, text, phone call, or in any other capacity. Clearly, ECCU is no longer a reliable or trustworthy organization. The personalized service that ECCU once provided in all respects is no longer something that we can count on. We are done with this place. I urge you to take your business elsewhere.?
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October 2021 by Alex Carriker
Robin helped me out on getting a car loan and it went super smooth and we were able to buy our car within a week. She was very helpful in going over the options that they had available. The interests rates here beat everything else in the area, including the dealership special 2.99% interest on a 60 month loan. I couldn't be happier and am so glad we're a member at this credit union!
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March 2021 by Leslie Ann
So many banking issues, I don't know where to start. No issues with staff, they've always been friendly. Just done dealing with my card getting declined or not having access to my account because they're systems are down. Among other things.
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January 2021 by Les Bentz
I've been a member Sence 1968.
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August 2020 by Micheal Schmied
10/10 would recommend this Credit Union! If I could give more stars I would. This is such a friendly environment and the employees are so encouraging! I will recommend this bank to anyone and everyone! Look out Bank of America and Well Fargo ECCU is the next big thing!!!!
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October 2019 by jeff shelton
Great rates, just wish they would open Saturday morning
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September 2019 by Stacy Sheppard
Best bank in Ozark
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April 2019 by Ronnie Williams
I’ve been a member since 1999 and have always found the staff helpful and all my dealings with them have been great.
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November 2018 by Samantha H.
I actually bank with a different credit union from my home town and they do not have a branch out here. So instead I use this bank and they are extremely helpful. There are some extra steps that they have to take to be able to deposit and withdraw from my branch and they are so patient and willing to do so. I use this bank once or twice and week and I have never had a single issue with them. The tellers are extremely nice and they are so willing to be helpful.
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October 2017 by GunDecker 82
Would be nice if they had an app to make things quick and easy at managing my account. All-in-all good people and a welcoming environment.
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November 2016 by Nate Smith
I had an outstanding vehicle loan experience with the ozark branch all of the loan officers I talked with there treated me with a level of service and compassion that well beyond any reasonable expectation. Simply amazing I am totally bought in to this credit union. The rates and terms were very competitive also.
