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August 2023 by Brittney Battaglia
Generally poor customer service. Everything from them not canceling a debit card and getting it taken off of my account (in which I tried multiple times) to awful slow service at the drive-up lanes and the attitudes of most staff leaves much to be desired.
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August 2023 by Amy Drake
Very very rude and hateful!
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August 2022 by Bradford
Very poor customer service, had trouble with the app and was basically told to figure it out myself. Come to find out, after 5+ phone calls, they had entered my email address incorrectly. Always have to wait at the drive-through, even when I'm the only one there. Was also charged a ridiculous amount in fees without ever being informed that I would be charged.
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April 2022 by Valerie Romero
They are always on top of things and are peronable
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February 2022 by Audrey Bilyeu
The ladies who work at this Great Southern are very rude and not “customer friendly”
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May 2021 by Vitaliy Fesik
Good bank, workers are nice and quick.
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February 2021 by Vicky Morrow
I have my mom's account here and they have been nothing but wonderful with my mom. Even when she calls them up with silly questions and gives details they don't need, they are sweet and gracious.
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September 2019 by Sasuki Lago
This is the most unwelcoming location Ive been to. I almost feel like I need to apologize for my existence when walk in. Great Southern over all is a good bank though.
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December 2018 by Shepard Alenko
I have attempted to bank with this company on multiple occasions and they have consistently displayed very poor customer service. I never felt like a valued customer. I felt like they didn't want to help me with the issues I had with my bank account. The general manager acted basically "well if you don't like it here then bank somewhere else" and that's exactly what I did. I will go where I feel welcomed and I most certainly never felt that way here or at any location with this business.
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December 2017 by Eric Harleman
Not able to get a notorized lein release in the branch? Go to a website so I can get a copy from a 3rd party?
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November 2016 by Glenda Couvillion Reavis
Great staff helpful
