Southern Bank is highly praised for its excellent customer service and friendly staff. Customers appreciate the welcoming atmosphere at the Ozark (Jackson St) location, where staff members are described as super sweet, helpful, and eager to go above and beyond. Many mention that the team makes them feel valued, often calling customers by name and providing personalized assistance. The bank offers better interest rates compared to others, making it a preferred choice for new residents who need a local bank. Staff members like Dana and Amber are highlighted for their professionalism, kindness, and support in helping customers set up accounts and navigate banking processes. Customers also note that Southern Bank is a much better option than others, with higher interest rates and superior service. Overall, Southern Bank is recognized as a fantastic branch with a caring and dedicated team that consistently exceeds expectations.
Dana is so polite and very knowledgeable and helped me withing minutes to figure out what I needed to do to get done
October 2024
Amber Knight was professional and friendly and helped us set-up two new accounts. Exceptional Customer Service is hard to find, but we found it at this bank!! Both Amber Knight and Dana Bassak went out of their way to welcome us to Southern Bank.
September 2024
I recently moved to the area and needed a local bank. Southern Bank and Dana were very friendly and great to work with. I highly recommend them for your banking needs.
