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January 2024 by Matthew Threadgill
Has been the best bank experience I have had in the area and recommend highly. The staff is fantastic and they have done a great job supporting my small business.
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October 2023 by Lia Brnes
I just went to this bank, and the skinny old white women with the short curly hair with glasses that works at the back when you first enter the one who greets you was EXTREMELY rude to meWhen I was trying to cash my check, she kept cutting me off and telling me I can’t do business here even though this is my trusted bank account so I had to drive 20 minutes away to Wells Fargo just for them to tell me that I have to do it at my bank. and every-time I go up there she’s rude. She has multiple complaints against her so I think you guys need to retake her position. If you actually read these Google reviews and listen to your customers you’ll see that everyone thinks that she’s extremely rude because she is please take my comment into consideration.
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December 2021 by Sherry Chrisp
More than not at this Bank I have been satisfied however, I caught them reordering my transactions, which we all know they have been in trouble for in previous class actions. I have picture proof of this instance and when I went to discuss it, they refunded one fee but the next day, another Over draft fee came through and that's where I ended my relationship with commerce bank. Although I made sure to tell them of the two transactions this happened to on the same date, they refused to give the second fee back. I have since moved over to a capital one account and as we know, they will be discontinuing their over draft fees but will still allow customers with frequent deposits utilize overdraft service, only charging what the customer over draws. This change takes effect at the beginning of the year. This is the right direction to go considering big bank's make billions each year penalizing people who essentially have low funds. How dare you commerce. I am ashamed and disappointed to have been such a loyal customer of your bank knowing what I know now, and in short I hope you change your ways. If you do not, you will be looked over as more and more people come to the conclusion to switch to a more customer friendly level of service. Good luck.
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January 2021 by William Day
I would HIGHLY recommend NOT banking at this bank or any other branch. Worst Banking experience I have ever had! Justin and the staff are not helpful and don't ever call you back when you have a problem. Hank, the small business manager is a liar and will tell you things to get you to open an account and then things change once you open an account and won't stand behind what they say. He also does not have the respect to call anyone back. They will also place holds on your deposits and not allow you to have access to the money until after 10 business days. Don't Bank Here!!!
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December 2020 by Eric Kuehn
The management and staff of the Parkville Branch of Commerce Bank has been great to work with. We have had our accounts there for about four years and they have always been super friendly and extra accommodating to all our special requests and needs.
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October 2020 by William G Hobbs
Easy to get ?
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January 2020 by Jesse Grhardt
By far the worst Commerce bank you can go to.. Terrible customer service and even worse mangers. This place is Very unprofessional.. Recommend to find different locations or Bank with someone else
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November 2019 by megan Plumb
Very nice and accommodating
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June 2019 by jennifer bales
Sooooooo slow every time! Drive thru our walk in, very very slow... Seems like they're always to busy with other stuff to help customers
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February 2019 by Lance Vu
This location was and always will be the most racist, and the most discrimination bank I ever been too. I've be with commerce since I was 16 years of age. I'm an Asian descendent and the treat my wife and I like was were really Alien From another planet. Talk to us like was couldn't understand English. I was born and rise here in KC. Had never been mistreated like this place has. It was horrific encounter with them on Thursday. Highly recommended not to come to this location. They'll treat you like a OUTCAST if you're from another ethnicity. PISS POOR management. Employees need extensive training to deal with customers.
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October 2018 by Retrieving Wealth
Held on to my 1500$ check,they didn't tell me after I deposited it that they used a small portion of the money to pay my overdrawn balance and then closed my whole account down... I went to go open a new account last week and still cannot use my money, reach anybody at this bank, get a call back from anybody regarding my money. I have no food left, no gas to drive back there and back home, no way around this... You can't keep people's moneu
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June 2018 by Sue Ra6mz
Very nice people that work inside.
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November 2017 by Rob Pugh
Good Location and very convenient for me. They have improved their customer service as opposed to about a year ago. I think commerce used to be focused on commercial/business customers, but they have improved a lot for regular demand deposit customers. Thanks Commerce Bank!
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June 2017 by Chad Hensley
Not a fan of Commerce Bank but this location is awesome! The people are really nice and try to help as much as they can at the local level.
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June 2017 by Janet Archer
I have been banking at this Parkville Commerce Bank location since it opened. The workers are friendly, helpful, and answers my questions.
