GNC is a well-regarded store known for its helpful and knowledgeable staff. Brooke at the front is praised for her kindness, expertise, and calmness, even during complicated returns, making every visit pleasant. The store is locally owned, which sets it apart from other corporate locations, and staff members genuinely care about customers. They run both corporate sales and their own promotions, often going the extra mile for customers, such as setting aside popular products that sell out. Dalaina, a long-time employee with nearly 20 years at the company, is recognized for her passion, care, and extensive knowledge about health and supplements. Customers appreciate her personalized approach and willingness to listen to their needs rather than push unnecessary products. Overall, this GNC location offers quality service, helpful staff, and a friendly atmosphere, making it a preferred choice over other nearby stores. The staff’s dedication and personalized service ensure customers receive the assistance they need for their health and supplement goals.
Brooke at the front is most helpful, and is informed and knowledgeable on all the supplements there, had a complicated return from an online pickup, she didn’t get flustered at all, and is kind every time I visit. Definitely keep her!
September 2022
Visited this store for the 1st time yesterday. Dalaina was very knowledgeable and helpful. Really took the time to listen to what I was looking for instead of trying to sell me something I didn't need. Much appreciated from a customer perspective. I will be back!
April 2021
Best shop in the Kansas City area to buy your supplements and get sound recommendations and suggestions.
