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May 2022 by Carol Lopez
Didn't have what I was looking for
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July 2021 by Barbara Sherry
Rented a car, and we were very satisfied.
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August 2020 by Kyle Seabaugh
Owner was pushy and not very helpful but the other people were good
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June 2020 by Charles Griffin
Went in to get a zero turn mower Clint was very good at how he and I went through the whole process of financing and details of the badboy zero turn. Got approved very quickly and got my zero turn the same day. Look forward to do more business with Ochs and with Clint.
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June 2020 by Jeff Bodean
Explained all the loan very Professionally. In fast response on the loan approval clint did a great job.
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June 2020 by jrsf3f jrsf3f
Took forever to pickup a rental car, and then again took forever to drop it off.
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March 2020 by GLENN CHILDRESS
It's easy to apply and get your vehicle
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February 2020 by Paula McIntyre
We bought our Can Am from Steven at the Jackson store. It came time to buy doors and a windshield. He is now at the Perryville store. So when our expensive parts came in I went to get them. And they didnt fit in my Explorer. So Steven figured it out and took care of it. No matter what we need that Ochs has will be done through him. Amazing customer service everytime we need something. Thank you Steven.
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February 2020 by Steve Holmes
Sales Person never called me back.
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February 2020 by Polargaming xd
I was charged $150.00 for a simple oil change for my Honda Pioneer. Thats 6 quarts of oil and 2 filters. When I stated I was shocked, they knocked off $20.00 stating I was overcharged. Even at that rate, the Oil change kit costs $35.00 anywhere. That leaves $95 to $100 dollars for 30 minutes labor. They also charged my debit card twice. It took a week to get it back. Most shops would have charged me $80.00 for that same oil change. I thought I would do my business locally by having them change the oil. Never them again.
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February 2020 by Mason Bales
I took my 2019 can am x3 to them to get fixed and they had it for almost 2 months, and in the 2 months the only thing they managed to get done was put a new speed sensor on it that might’ve took 5 minutes. Never called me with any updates. Horrible service. 10 out of 10 would not recommend to anyone. EVER.
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February 2020 by Whitney Staincliffe
We used this dealership to rent a car for our vacation and confirmed our 7 passenger seat vehicle. Upon pick-up (the day we were leaving) we were shown a 5 passenger vehicle and were told the 7 passenger vehicle was in an accident. Not only did we have to sit in the dealership to wait for verification that there was no other vehicle for us to take, nobody seemed to know "anything" and unnecessary questions were being asked that did not contribute towards a solution to our problem. Not only did they NOT (even being a dealership) have another 7 passenger vehicle, we were also told that due to the inconvenience we would be offered a discount. As a middle class woman who works hard and rarely gets time off, this was unneeded and most definitely unwanted stress and the worst way to start off my once a year vacation. When we returned from our crammed vacation in an unexpectedly smaller car only to be told no discount would be applied. I gave 2 stars simply because they offered us a vehicle instead of nothing at all- but after this whole mess the 2 stars was generous. I will not be going back to Ochs Auto for any kind of service. I am a person who does not have a lot of time on my hands so this survey is saying a lot- because I certainly do not want to waste anymore time on this place.
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June 2017 by Curtis Persons
They took money without a courtesy call. Didnt fully explain terms of rental agreement. Rude and unconcerned with me as a rental customer. Now its tuesday and they took another 40$$ out now ive got checks bouncing. No money returned yet but they keep taking. Said they deserve it. Thiefs and all about money not customer satisfaction. Greedy. Owner said he didnt believe me. I feel my entire amout should be refunded. Never even used the truck. This went from an80$ rental on Saturday to 280$ nightmare. They keep pulling from my bank without prior authorization. Never again will i deal with them. This comes from me a 51 year old US ARMY VETERAN!!! ARMY V
