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November 2023 by Amanda Baldridge
I have been taking one of our pets here for 7 years. I needed an emergency appointment for another pet and they said the soonest they could get her in was 7 days. When I explained that I feared this was end of life and my pet was suffering, I was told "well let us know if you need to cancel before then".I ended up taking my pet to another wonderful clinic where they were so empathetic and helped me say goodbye to a friend of 15 years. I will not be using Hancock services again.
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November 2023 by Stephanie Russell
Our lil’ man Summit has seen Dr. Hope since we moved here a few years ago. I have had pets my entire life (I’m serious, so many pets) and she is hands down the best vet that any of my creatures has ever seen. She is incredibly compassionate and intuitive with our doggo and never minimizes the little things we bring our aging dog in for. We often joke that we can never move out of this area while our boy is still around, because we don’t think he would find this level of care anywhere else.All supportive staff that we are familiar with are incredibly kind and likable too (looking at you, Sydni and Daysia).Thanks for everything you guys do! Summit is better off because of it.
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October 2023 by Michelle Kramer
Everyone is so friendly. I have been bringing all my pets, plus fixing local cat strays here for a couple years. I wouldn’t go anywhere else.
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August 2023 by E Magda
This vet did not treat my dog for dehydration and may have caused him to have kidney damage. He was throwing up for several days when I brought him in. He was treated for nausea even though I explained that he was not drinking water and was dehydrated. I was told he was not dehydrated to which I responded that I knew my dog and knew that he was not drinking. The following week I called to make an appointment and was told "no" that I needed to give him more time. The following week I insisted they see him- his blood work had plummeted from the 1st week and still I was told he was not dehydrated. Took him to another vet and they put him on a subcutaneous IV immediately for extreme dehydration. My dog has been fighting for his life for 2 months now and not getting any better because of their lack of proper treatment. Also, this is my service dog.
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July 2023 by Steph Pitts
We truly believe Dr. Hope saved our baby. She has been amazing to work with. Our German Shepherd has Addison's disease and we are thrilled we can stay local with her treatment.Doesn't she look happy?
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June 2023 by abbie lawvey
Amazing, compassionate and caring people. My cat hates strangers but will do stuff for these vets that he will not even do for me. nail clippings are easy now and he is getting the best care i have found in a very long time. thanks to them
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June 2023 by Taylor Blair
I have been using this vet for years and i’m not sure what is going on recently but the complete lack of professionalism is baffling. not only did I have to wait 1 hour after my appointment time (the whole time hearing the techs laugh & joke around in the back) I was told my dog tore his CCL and was given two different invoices with a TWO THOUSAND dollar difference. when I asked for clarification I was told no one could explain it to me because “all of the surgery techs are out for the day”. I was told they would call me in the following days to schedule a consult / surgery time and they never did. his surgery should have been tomorrow and I can’t get anyone to answer my calls— not to mention a full voicemail box. thankfully I called another vet and that’s where I learned they up-charged me over $1200 and the vet had no idea why they would ever quote those prices in the first place. writing this review so pet lovers can save some time, money and sanity because this place continues to go downhill and clearly cares more about its employees social time than the pets they swear to care for.*side note* : my dog had a surgery two years ago at this office and was sent home with NO PAIN PILLS OR ANTIBIOTICS. I should have known to never bring my dog back here in the first place.
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May 2023 by Bette Daw
Dr Knoedl was very thorough and professional. She took time to explain her examination of my two Scottish terriers and seemed truly concerned for their health and well being. Thank you, Dr Knoedl and Hancock Veterinary.
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May 2023 by Pearl Williamson
I took my 4+ month Yorkshire Male puppy in to be checked out for tummy issues. This Vet office was very serious about finding what the issue was. Xrays showed some sort of blockage of his small intestine. He was put on 3 different medications and by their help and the Grace of God, after a week, he finally started passing the blockage and is finally back to his puppy behavior.
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April 2023 by ed edwards
Last week we had say goodbye to our beloved Miles.We had never been to Hancock. They didn't know him or us.But still, they were super kind, caring and compassionate.Then today we get this card!We are impressed and thankful beyond words, thank you each and every one.Customer for life.
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April 2023 by victoria smith
My three ??? dogs and I love the Vet, Staff, and service here. Great discountsfor new born puppies, and the firs visit. Fair and affordable. Always so helpful when you reach out to them.
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April 2023 by Vicki Hagood
Be very careful if you take your pet to this clinic. While they want you to consider other pet owners who have just lost a pet ( by use of a battery operated candle in the waiting area) they are laughing and yucking it up in the back, and will fail in securing your pet properly in it's carrier, causing said pet to escape when the door flies open outside, and you never see your pet again. They couldn't care less about your pet(s), professionalism, or accountability.
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March 2023 by Chris H
This was my first visit with Hancock Veterinary Services and it was a great experience. My puppy was a little nervous, but everyone did everything to make her feel comfortable. Dogs are like our family so it was nice to see the level of care and love she received. The entire experience was great. Thank you.
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December 2022 by Luis Alvarado
The team at Hancock Vet has always been extremely nice and helpful. They do a good job talking you through everything they are doing. Recommend!
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December 2022 by Crystal Smith
They used to provide good service, but that has gone down hill lately. My dog has lost eye site after eye surgery from this facility. The techs and front desk staff then act like they don't care. When provided with numerous amounts of medication, the staff don't even explain any of it. I will be finding a new vet. Not bad for normal service if you don't mind them wasting your time.
