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July 2025 by Beverly Bolinger
We purchased an Apple Gift card here
This is where we always buy them and have great service. This last one we bought does not work. Apple says it was not activated. They have taken so long to investigate this, they tell me the card is expired ?
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April 2025 by Jesus V
Do not expect help or basic competency here;
It's been understaffed for years, and it's understaffed with people who barely know how anything works
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April 2025 by Alexis Pendleton
5 Stars - Outstanding Service and Expertise!
I just wanted to take a moment to give a huge shoutout to the amazing team at this pharmacy, especially Leandra and Cheri! In today's world, working in healthcare is no easy feat, and these two go above and beyond every single time. Their knowledge and expertise are truly impressive — they always take the time to answer any questions I have, no matter how small, and offer advice that's both thoughtful and thorough.
Leandra’s attention to detail and Cheri's friendly approach make every visit a pleasant experience. It's clear they genuinely care about their patients and are passionate about their work. They make what could be a stressful task feel easy and comfortable. It's rare to find such dedicated professionals, and I'm so grateful for their help.
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March 2025 by Sue D
Very clean store. Moved the item I needed, so extra time in store
Employee checking out was helpful and respectful.
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March 2025 by cj kemp
The young girl with black pigtail braids who was working March 12 evening got an attitude when I asked her were an item was. The sign was out of my vantage point. She pointed to the sign and spoke in an condescending manner. Also when I walked in the store, she was a few feet away from me, saw me and refused to great me upon arrival….weird experience, weird location
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August 2024 by Emma Lee
I am a frequent shopper of this location. I can only speak for the store part of it as I've never had a RX filled here. I am always greeted when I come in and told to let them know if I need help with finding anything. My most recent times there, I've been helped by Kristen. She always greets me with a smile and is always so nice!
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July 2024 by Jesse “Bella” Morrison
Second time I have been called by this Montana number. I live in Michigan. Googled the number and it is a (poorly reviewed) CVS in Montana. Just shrugged it off as a weird mis-dial. I answered it this time to set it straight and they asked for me and said they were calling on behalf of Aetna. Why the heck is some random Montana CVS calling me for this?! I told her I don't even go to CVS and in the most condescending rude tone of voice she said "CVS owns Aetna MA'AM" I asked to be taken off of whatever call list they have me on (because I'm so sick of my phone blowing up) and she just hung up without another word. Y'all and Aetna are the ones incessantly blowing up my phone when you have no business with me and you're going to be rude to me? I'm not even in the same state and I can't believe the employees at this CVS.
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April 2024 by Kylie Keuhn
I went in today paid 60 dollars for a prescription skin care treatment and when I got home so I could apply the medication it was already open including the metal seal. I was also supposed to mix two products together that would come in that package however I don’t know if the previous user already mixed it in or if the other product was lost. I don’t write reviews but 60 dollars for something I can’t use now. I am going in tomorrow to get a replacement.
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April 2024 by Kari Braim
Leanndra Thompson answered the phone and was very rude. I have never had an issue with this pharmacy until today. She asked if I have insurance and I said yes she then proceeded to cut me off and tell me well I didn't find it. I advised I was still speaking and my name had recently changed. The pure disrespectful attitude is ridiculous.
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March 2024 by Lana Everly
Sherry is rude, rude, rude. She has no desire to be helpful and treats people as if they are a huge burden just for asking a question. She is hateful, obnoxious and should not work in a position where she interacts with the public. This pharmacy just flat out sucks.
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February 2024 by Lucinda Masoner
Sherry from the pharmacy is rude!
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January 2024 by Hurlicia Hardeway (grandmahursheycooks)
It’s always a pleasant place to shop. I get awesome discounts and the clerks are always friendly and helpful
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January 2024 by Antonia Contreras
Sheri, the lead pharmacist at this location was beyond rude in the drivethru. I cannot say one nice word. I was attempting to get a perscription that she reportedly did not have on hand. She could not provide me with a pharmacy that had the medicine nor the name of my prescription. I was not able to give her my insurance information as she was rushing me. I sat there while I contacted my doctor after she informed me they did not have it. She told me to go somewhere else after trying to seek guidance on next steps. I went into the store pharmacy and she interrupted my service with another employee to yell about the engagement at the drive thru. Sheri was the most unprofessional staff member I have encountered in 25 years and I will be switching my pharmacy due to how she handled the situation.
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November 2023 by Kim Letcher
I had a flu shot scheduled for my son and myself today at 6pm. We arrived 10 minutes early, only to be told that the pharmacist had to leave early and therefore my appointment was canceled. I was informed that the pharmacist attempted to call me, and when I got home we did have a hang up on the answering machine on our land line from a Platte City number. However, there was no message and no one contacted me via the email or cell number where I was getting appointment confirmations. After we left, I got the appointment cancellation text.This is terrible customer service and not the first time I have had trouble with the pharmacy here. I will be taking my business elsewhere. Avoid this place, you will be disappointed.I would give 0 stars if that was an option.
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October 2023 by cry4nne
tell me why i sat on the phone for 40 minutes and still no one picked up. been off my meds for longer than i should have and they shouldn't take so long just to refill something that my nurse says has already been refilled