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February 2024 by Jeremy Honeycutt
Kid behind the counter was "working on shocks for his remote control car" I asked for jumper cables and was pointed toward a wall. First O'Reilly's I've visited that said no when I asked to use a restroom.
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December 2023 by Xander Nicks
Went to buy a thermostat a few months back, the lady took $10 off the price because the cheapest option wasn’t available, she reminded me several times that it has a warranty tied to my phone number, and it did, I got the same part again through it. Very helpful people.
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November 2023 by John Wurtenberger
Love these guys! Adam and his team worked extra hard to get things right for us!
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October 2023 by Robert Bloomquist
I was really impressed by Tyler, he checked out my car real quick after putting on new blades for me. Went the extra mile by finding a rare part for me. Good young man.
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October 2023 by J D
??Super helpful and had a hard to find part I needed for my Dodge ram...
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June 2023 by Tammy Stapleton
Sheila went Above & Beyond !!! Ran battery & alternator test.The amazing thing was she brought a bottle of cold water out to give to my dog. And she was willing to help put my battery cable on the next day when it arrived.Last time I was here, I bought a gallon of transmission fluid for my husband's work van.They brought me the most expensive gallon they sell.Now, I didn't know where to put it in. So, I asked if one of the 2 men there could help put it in.THEY BOTH IGNORED ME THEN.** SHEILA-EXCELLENT !!! **
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May 2023 by Brent Newkirk
I actually love this store. I have been shade tree mechanicing my vehicles for many years and O'Reilly usually has, or can get what I need. The employees in this store seem to have a revolving door, and except for a few, are mainly HS students. There is nothing wrong with this as they are generally very polite and just as eger to figure out a solution as I am.Over the last couple of years, however, the store's level of cleanliness and organization really seems to have gone downhill. This is an auto parts store, so it doesn't need to be spotless, and the cleanliness doesn't affect the service but they could at least take pride in their store and look like someone cares.
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April 2023 by Martin Dawson
Stopped by to pick up an air filter for my truck. The clerk went so far as to go get it off the shelf for me.
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March 2023 by Meg McIntyre
Good for getting what you need to work on. Logan was super helpful
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December 2022 by Stephen Brady
Yesterday our battery died in -5 weather we were able to get a ride to O’Reilly’s to get the battery, but was still stranded at McDonald’s in platte city we where having a hard time doing the battery ourselves and SHEILA was amazing and offered to come out and help us if it wasn’t for her we would have been stock there a big thank you to her. She is amazing.
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October 2022 by Brenda Snyder
Sheila helped us check our battery and helped us gwt the parts we needed to get us back on the road. I appreciate the above and beyond effort. You have earned a loyal customer for sure.
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September 2022 by Gerald Foster
I visited the Platte City store on the 22nd and when I checked out the counter person Gavin wasn’t particularly helpful. I questioned the total because the tags on the shelf were obviously wrong, he didn’t even bother to check. Just said that was what it was. I didn’t particularly like his attitude. The only reason I go this place is it’s closer than Smithville., where they have reasonably intelligent people. I have been here several times and still no Veterans Discount. I mean what the hell, I only did 20 years. I guess I’m not up to their standards!I asked for the managers number and have called three times and had Gavin answer and put me on hold . No answer. I’ll never go back. Hello AutoZone! Or Smithville.
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August 2022 by Brandi Galin
Great service. Helped fix a light issue on my truck.
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August 2022 by Jayree Caron
Clerks so helpful. Friendly knowledgeable service!
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June 2022 by Sami Zaknoon
The manager is amazing helped me put a sensor in my car and treated me like family, and today they are helping with my wiring for my headlight amazing people. I have never heard a bad thing about this place