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March 2024 by JaLissa Williams
Reservation for a queen bed advertised could sleep 3. 1) it was a FULL SIZE bed.2) DEF NOY GUNNA SLEEP 3. there was a chair. But my 5 yr old can't sleep in that so we had to get a roll away. Which was $10 a night.3) the hot tub wasn't very hot. Which was disappointing it was the only reason we choose this place.4) the shower leaked ALL over the bathroom floor5) free breakfast but only offers waffles, apples and cereal. So I guess thats not too bad but when it says breakfast your expectations are higher than what is offered.6) they want a $50 deposit which they state u will get back but I didn't get mine back and there was NO damage or anything.7.) The room wasn't very clean the previous guests used rose petals which were still in the room smh, and there was still trash in the trash can from previous guests. Smh.Overall wasn't the worst experience I've had but not what I was expecting from a 3star.
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March 2024 by Seth L.
Amazing front desk people. Very comfortable and relaxing rooms. Very nice breakfast on weekends.
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March 2024 by Trex Mack
Rooms: Rooms were good and clean
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February 2024 by Nik
This establishment is managed in an utterly unprofessional manner, with staff displaying a shocking lack of basic courtesy and customer service skills. One particular staff member, a short, overweight white female, was especially unpleasant. Her handling of customer conflicts was dismal, showcasing a complete deficiency in conflict resolution skills. Moreover, her conversations with colleagues were highly unprofessional, including inappropriate personal disclosures about her dating history with Hispanic men and struggles with basic English grammar.Another staff member I encountered was equally abrasive and uncooperative. Despite clear evidence, including transaction timestamps and bank statements displayed on my phone, she adamantly denied double-charging my card. Instead of rectifying the situation, she chose to argue and deflect blame. Adding to the incompetence, she failed to refund the incidental charges from a previous transaction.This experience was thoroughly dissatisfying, and I am taking action by notifying the Missouri State Attorney General's office to investigate this consumer fraud. I fully intend to leverage my social media and review platforms like Yelp to warn others about this establishment's poor business ethics and appalling customer service. The lack of professionalism and integrity exhibited by the staff reflect poorly on the hotel, and I urge the management to address these issues promptly.
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February 2024 by Joey Specchio
The rooms are comfortable, but tight. The bathroom reeks and the fan doesn’t work. Everything seems outdated and obsolete, parking lot is in horrible condition. The only plus side is that it’s close to the airport for travelers like
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February 2024 by Franklin Vicich
I can't rate Ramada in Platte City high enough. From hospitality to touching our hearts. I am crippled. My wife has stage 4c cancer. This is our 2nd trip to kc north in about a month. A young man named Ivan really touched our hearts. Very, very helpful. Reviews are mostly people who like to complain about something. Forever a happy customer and highly recommend. Rooms, beds, breakfast and staff are very nice. Thank you to all.
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February 2024 by Lanie Kampert
If I could put a ZERO I would.DO NOT STAY HERE!!!!They did not give me back my deposit and the housekeeping stole my fitbit watch. There was absolutely nothing wrong with the room.Safety: There were creepy men sneaking around staring at my children
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February 2024 by ThtTrkr Rlphie
Like a Hilton on The inside of rooms. They are remodeling so don’t mind the fairy dust!
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February 2024 by Ralphie Balmain
Honestly! This hotel is mid remodel but in the room you would think you were at a Hilton or something of that sort! I love the staff and the hard work and dedication! Would def stay here again in the near
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February 2024 by Ty Liml
I do not recommend staying here. I stayed here a few times with no issues. But this last time I stayed here they kept my deposit and lied saying it was because we took the towels. First they told me there was a couple of towels missing. Then they changed their story and said all of the towels were missing. Also the hot tub was disgusting. And the heat in the room barely worked. If you do choose to stay in this hotel make housekeeping check your room before you check out. If not they will lie on you and keep your deposit.
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February 2024 by Annamarie Page
The only bummer was that there were too many kids/ teenagers in the pool area when we wanted to get in the pool/hot tub. They were very loud.
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January 2024 by Eric Anderson
The size of the room is amazing. Pictures are from the room 230 suite with two queen beds. The room was huge and the bathroom had two vanities. The hotel is well maintained, updated, and clean. Breakfast is available early on Saturday morning, which was great for our situation. We didn't have time to use the indoor pool. For less than $70 a night, it was a great value.
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December 2023 by Carrie Hamam
This is hands down one of the worst hotels I have stayed in. Their breakfast is not even edible. You could literally knock someone out if they were hit with the sausage. We found roaches in our room and microwave so we were moved down the hall. The room we got moved to has heating problems and plumbing problems. I cannot give it zero stars but I will never stay here again nor would I recommend it to anyone.
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December 2023 by Nicholas Meyer
So gross and dirty!! There was hairballs on the bathroom floor and hair in the shower. The rest of the room wasn’t all that clean either. My partner woke up with bites from a spider or bug on his wrist. Also there is very poor sound insulation and you can hear conversations happening way down at the other end of the hallway from inside your room.
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December 2023 by Chris & Amber Brown
We got the jacuzzi suite to have a special getaway for the night and searched the internet for this type of room. Based on the photos, and description this seemed to be the perfect room. It definitely wasnt.The jacuzzi jets didn't work, which completely ruined the whole intention of getting that particular room. The bathroom sink was clogged and wouldn't drain, there was no coffee in the room as advertised.We checked out early and left. Highly disappointed and wasted money.The one perk was the front desk was extremely kind and good at his job.
