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August 2023 by Rick Kelley
I was out of town and had a problem. Baldwin worked me in and had me going in a few hours. Could not say enough about how well they took care of me. If you need car service look them up.
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June 2023 by Ronnie Lawrence
Misty, Ashley and david allen have always been very courteous and very helpful with service on my Ford f150 the collision repair department did a fantastic job when i had the misfortune of hitting a deer. Will probably continue to do business with blackwell baldwin
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June 2023 by Larry Cableguy
Service availability is very slow for small town. And only one mechanic can even re program my Lincoln, still waiting for service to even start on software reprograming, after 8 days...
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May 2023 by Dakota Thurman
Jimmy was the sales guy and Robert was the finance guy and the 2 together were fantastic. We were in and out within 2 hours (most of the waiting was on us as we have 3 kids ages 5 and under) we got an amazing truck. They showed us all the clicks and whistles and set up our phones to it and it's been great to deal with the team we did. They helped us out more than they had to. We traded in 2 vehicles to get the truck we wanted and they gave us very fair offers. It was easy to do all the business we did and it's a no brainer that we'll be back.
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May 2023 by Katy H
Neal was very honest and helpful in telling us what we needed to hear. We have to return on Tuesday for some follow up items.
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April 2023 by Will Rainbolt
I LOVE my Lincoln MKZ! It drives so nice and the ride is as smooth as silk! What more could a guy as than to roll around in a beautiful Lincoln? Not much I can assure you! Baldwin Ford is the best! Very helpful and answered every question and assure me they will be there to fix anything that might go wrong!
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April 2023 by A. R.
Dealership is amazing but the service dept needs to separate from the Toyota so they can be more efficient and quicker it’s confusing and they should also let people pull in for service there are always cars parked in front of the service doors and they don’t have anywhere to park for service
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March 2023 by carter heitman
Truly amazing experience! Tim Truelove was referred to me by a friend and exceeded expectations. Tim guided me in ordering my first truck. When it arrived, he arranged for aftermarket items to be added and ready when we picked it up. The pricing was straightforward, with no hidden fees or crazy dealer add-on’s. It took me longer to drive to Baldwin Ford than the process of signing for my truck.. Thank you Tim and Baldwin Ford!
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March 2023 by ANNE FULTON
10 Star Service from start to finish !!!! These are the Nicest and Experienced People You can do Business with... You Feel like Family and They Make You Feel like Family...Waiting For Your Car To be Serviced is Time Consuming... The Waiting Rooms are Really Comfortable .... with T.V and Beverages ,( if You get thirsty), plus , the Bathrooms are always clean... Highly Recommend Baldwin's Services .... We will be Lifetime Custome's for All our Vehicle Needs...Thank You All.. Extremely Happy With The Service on Our Suv and Truck.... Well Done !!!!
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March 2023 by Steve Atwood
The sales person I'm working with has been very helpful. Can't really blame him that used car prices are so high ?
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February 2023 by Jasmine Pijanowski
Took my vehicle to the collision/body shop after sliding into a pole. These guys made a bad experience not so bad. Always friendly and professional!
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February 2023 by Luann Larscheid
They do great work. I was very satisfied. Not only did they fix my car they also did some upgrades! They delivered my car to me
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January 2023 by Mark Walker
The BEST Ford dealer in southeast Missouri, hand down!! If you're doing business anywhere else, you'll be sorry..
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January 2023 by Dennis Minner
Want to be taken care of, sales and service? Check out Baldwin Ford....been dealing with them for some 30 years plus now. Great bunch to deal with...
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December 2022 by Lord Baron Sir Robert W Knight
Greetings fellow motorists. I owned a 2007 F-150 for more years than I should have, and at the end, internal gearbox component decline had become increasingly evident that a suitable transportation replacement was more near than far. The vehicle had no particular sentimental value other than the engine which ran well, and it had 277,000 miles to its credit. I enjoyed a "reality of the situation" conversation with Mr. Bruce Hutson, GM , and Mr. David Allen, Service Manager, whereby we discussed the potential financial burden of maintaining this vehicle or euthanizing it toward a suitable replacement. I suggested a type of vehicle and a price range that would be most accommodating to my needs. After a sit down with Mr. Alan King, Sales Rep, and Mr. Robert Sandage, Financial Manager, I drove away, with a better piece of mind, in a stylish and reliable replacement vehicle. The entire process was friendly and pleasant, professional, respectful and courteous. No pressure at all. This is my second vehicle purchase from Baldwin, and I would recommend their service to all of my friends. I think Baldwin should at least be in the conversation for consideration, regarding a new vehicle purchase or replacement.Happy Motoring.Bobby
