Kroger Pharmacy is described as having nice and apologetic staff who always go the extra mile to help. The team is considered good people providing good quality products. However, the pharmacy is frequently understaffed, leading to longer wait times on busy days. Some customers note a different atmosphere recently and miss previous staff members. A key positive is that prescription prices can be significantly lower than at other pharmacies, making it a recommended choice for many despite the occasional management-related delays.
The staff here is always working hard to get things done. They have been under-staffed for a long while, but they keep working hard. Even when some customers are rude or highly upset, they handle it with calmness.
August 2025
You can't get thru to them on the phone with questions. They want you to leave a message and they don't call back. After going to urgent care and getting meds Kroger forgot to fill 1 and I didn't notice til I got home. Been calling and leaving messages. No response all day.
September 2024
The people working here are awesome. They are nice, knowledgeable, and do what they can to help their customers.
