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July 2023 by Becky Nely
Such a great experience there. Kimi took care of everything for me. Home internet is great. Highly recommend
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April 2023 by Tom Tingle
I went in to talk about the S23. While customer service there was excellent, I could not bear to stay long because of the heat in the store. It was 80 degrees an humid in there. The employee was sweating. They said the air had been out for awhile. I do plan to come back, but not until they fix the air there. If you are old an susceptible to heat exhaustion, DO NOT go into Tmobile Poplar Bluff without giving a call first!!!
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April 2023 by Brad McNew
Best Phone carrier in town. Awesome Staff an Management.
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April 2023 by Patricia Burkett Worley
I was major stressed trying to figure out on my own how to get the rebate applied and to get my phone properly on home internet. I came into the T-Mobile store for help. Kelli Deen was so kind and knowledgeable. With customer service reps like Kelli T mobile can not help but succeed. THANK YOU KELLI!!!
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January 2023 by Matthew Boyers
I wanted to get decent internet for my parents for Christmas, I live out of town so I called T-MOBILE in Poplar Bluff. They wouldn't sell me the 5G home internet for my parents since I didn't live there. So I had my sister pick it up for me. During Christmas we hooked it up and it didn't work at all. They advertise it as 25 mbps down and it averaged 1-2 mbps which makes it unusable. I called tech support, after 2 hours with them they blamed my cell phone. I took the 5G gateway back to the store in PB only to have the T-MOBILE salesperson refuse to deal with me becuase my sister is the person who bought the equipment. Now my sister had to physically walk in the store to cancel the service. T-MOBILE in PB is selling a faulty product and a terrible service.
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October 2022 by Tiana Harris
Kimi was such a huge help and made it such an easy process to get my new phone. She answered all of my questions and made it known she was available anytime I needed her! I highly recommend her if you ever need help with anything at T-Mobile!
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October 2022 by Jaron Deen
The employees are incredibly nice and are always eager to help anytime I go into the store. There’s always some type of promotion for new and current customers, unlike other carriers I have been with. This location is really clean and inviting! I recommend everyone checking out the Poplar Bluff T-Mobile.
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October 2022 by Trevor Dobbs
Always helpful and kind employees at this branch. I also love Tmobile as a company. Much prefer this place than the one where I moved from.
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September 2022 by kassie bollinger
Kelli Deen is amazing! If you need help I’d hands down go to her! She helped us in such a timely manner and was super nice too! We will definitely be back to this location! Thank you Kelli!
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September 2022 by Phillip Whitley
Been using a Verizon Mifi for the last five years for internet. Recently the signal has degraded so bad that the mifi is basically useless during the daytime hours. Verizon, quit adding users to your network without updating your towers. T-Mobile does not do this. Went to T-Mobile to see what they offered for home internet. Walked out with a new gateway at no upfront charge for the same price that I was paying for the Mifi. HUGE DIFFERENCE. Streaming with no buffering now at all times of day and night. I ran a speed test and am now getting over 100 times the speed I was getting on Verizon.Hailey was a fantastic sales rep. We were able to get set up on the gateway with little trouble. Since our speed was excellent, we decided to sign up for the deal offered through T-Mobile for Youtube TV. This created all kinds of problems due to problems with our previous T-Mobile accounts. Hailey did not quit until she had the problem worked out and we were all set up with Youtube TV. Excellent service at this location.Went to Verizon to cancel my mifi and of course, they can't do this at this location because they are not a corporate store. They were kind enough to give me the number to call the corporate help desk.
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September 2022 by Mary Riggs
The sales representative was helpful and knowledgeable. He spent a lot of time to make sure we got what we needed and stayed within the price range we were comfortable with.
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August 2022 by KELPIE VONALLMEN
Great place, very busy, sweet employees. Ps Alton does not have towers for t mobile. Some At and T work . If have wifi works awesome. But no service at all in Thayer or Mammoth, at least spots closest toward Alton.
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June 2022 by Mark Tannehill
Nice and clean and Micheal really put in the extra effort in to helping us. We liked his professionalism and his knowledge. We know he will get the work done. Thank you
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June 2022 by David Keller
Great place and good customer service skills that I noticed that while being overwhelmed all at once with only 2 employees at the time handling the impatient ones very well.
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June 2022 by david patterson
I love t mobile great service and workers!!!