Bank Midwest is a division of NBH Bank located off W Foxwood Dr in the Raymore area. It builds relationships rooted in personalized service and finds simple and fair solutions for its clients. Many customers describe it as a top-tier bank and the best banking experience, with customer service that is second to none and consistently outstanding. The staff, including all the ladies at the branch, are noted for going above and beyond, providing genuinely caring and helpful service with a welcoming smile. They are always willing to help and do whatever it takes to resolve issues. While some customers express frustration with the call center, the local branch itself receives high praise for its over-the-top and incredible customer service, which makes people proud to bank there. The atmosphere is described as providing great business and great conversation.
This bank is top tier! All of the ladies here go above & beyond! Every morning I am treated with a welcoming smile and I can get in and out rather quickly even if it’s a little busy! I appreciate ALL of their hard work!
September 2024
Hands down the BEST banking experience you can ask for. Customer service is second to none. The staff consistently shows that they genuinely care. Always willing to help and do whatever it takes to resolve what needs attention.
September 2024
Always friendly, fast, and helpful. I appreciate the attention to detail with the personal touch.