Casey's is a business with friendly and helpful staff who take pride in their work. The pizza is often described as perfect, hot, and delicious, with some calling it the best they have ever had from any Casey's. The service is noted as being above and beyond, with staff being nice and resolving issues helpfully. While the hot chocolate is rich and creamy and highly recommended, customers should note that curbside pickup may not be available despite what the app says. The store and lot are clean, and pizza ordered online is ready on time. Many customers express that they will return again and again.