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June 2024 by Stacy Winters
The whole team is caring and compassionate. They greet you when you walk in the door. And assist you as best as they can.
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June 2024 by Cassie Mauch
Kat always makes sure we are taken care of! We know our vehicles are safe with her being there!
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May 2024 by James Seibert
caleb is amazing
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May 2024 by Young Gifted Artistic
Kat is the greatest! She very professional and honest. I been knowing her for 4 years. she was at the Wornell location and she moved to Raymore. I will drive anywhere to have her service my car
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May 2024 by Francis kitty poo
Very helpful and reasonably priced
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May 2024 by Jay Anderson
This Team has renewed my faith in Firestone!!! Cat was AMAZING working extensively with Carvana's warranty department and getting our new car up to spec and safe to drive! Will trust them with anything we need! So Impressed.
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May 2024 by Samantha sustaita
Horrible. Horrible customer service. Horrible experience. I now have get my car repaired after having them do a 21 point inspection. Things that weren't wrong with my car until the touched it. They literally gave me a paper saying my rotars are cracked and then when I asked them because they're not cracked, the lady literally said we never said that. Haha Its on paper. Just be careful people!!!
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May 2024 by Kim Yahnig
The Tech answered my questions ,about my service explained what he found ,what would make it better,I was very impressed with his knowledge of my vehicle ,very polite and efficient,I will be coming back again when I have questions or need service,Thanks again.
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May 2024 by Woodrow Gray
Don't go there for an inspection or they will direct it, but they'll give you a quick estimate with it.
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April 2024 by Kim Boyd
Great care. Informed me of everything. Paul was very kind. Lady at the front was a doll!!
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April 2024 by Alison Jones
Took my car into get an oil change and had then do a once over since I have had problems with it. They suggested to do the struts and I agreed that it would be $800 for everything but when I went to pay it was $1400. One of them eventually had to be replaced due to a faulty part. I am not sure what is going on there but I have had many problems with it after taking it to there and when confronted, apparently it was not their fault for anything. I would not recommend them to anyone, please stay away if possible.
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March 2024 by Sheri Long
Kind, curtious, knowledgeable, efficient and trustworthy.
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March 2024 by Mike Curtis
Fast and good service.
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March 2024 by Andrea Cota
I have been going to this Firestone location for over 7 years now. Kat and her team have always been great to work with. They're honest, informative and have never been pushy. They have always treated me kindly and with respect. They have also proven to go above and beyond to resolve any issue I have encountered (I had squeaky brakes after replacement and they assisted me in identifying the issue and remedied the problem). I would recommend setting an appointment if possible as they do get busy, but overall I have had nothing but good experiences with them
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February 2024 by Steve Miller
Had my brakes done and they were friendly and affordable.
