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“Great team called first and got great accurate info and came in an made my purchase! Excited for my first night sleep on my sterns an foster mattress! Thanks Anthony!”
“What an outstanding experience. My wife and I visited several places and without a doubt we had the best experience at this location. We visited a couple of times before actually purchasing and never experienced any type of pressure from our sales rep Mandy. Even AFTER the sale, I called numerous times with questions and EVERY time, received excellent service from both Mandy, as well as the store manager. I will absolutely be referring all of my friends and family to this location!”
“Had a great experience. John was super knowledgeable and helped guide me to the right fit. I’d never bought from mattress firm before, but I really enjoyed how much they focus on education and helping you understand what you’re buying. Prices were also very competitive!”
“Just have to take a minute to review the delivery guys from Crowleys. They have the nicest, most polite and professional employees. Kudos to Tyron and Jamal! Crowley's needs to make sure and hang on to these guys!”
“Very friendly staff, perfect customer service. Definitely felt like he was trying to upsell me but he was respectful of our budget and wasn't pushy - educational and helpful. Would go again.”
“Very helpful employees and they let you take your time, no pressure at all. They have a lot in stock. Unfortunately, I had to return my recliner because I was having shoulder and back pain, they offer a 10 day window to return certain products, if in new condition, if for any reason it does not work out. I do not know full policy, so please check before you purchase. I felt SO bad that I had to return the chair because these people price-matched and went out of their way to assist me and then made the return process easier than I expected. I am a bit afraid to buy another recliner because I have neurological issues (and it is NOT because of the store experience)Will take my time and if and when I buy another recliner, I will purchase here, again.I honestly got the best service in any furniture store, EVER. From the helpful and friendly sales staff to the lady who assisted on the returns and issuing me my credit back to my credit card, it was so easy and very organized.The delivery process is excellent, way better than I experienced from the bigger furniture store in KS when I bought a washer and dryer etc. in the past. The delivery people were also very helpful and friendly. I can highly recommend this store and will be back because of the excellent experience and I like to support my local stores, where possible. THANK YOU!!! I told you that I will be writing a review, and here it is! I do not recall the names of the people who assisted, I think the sales people were Chris and Jeff? Sorry, do not recall the lady's name, who helped me with the return.”
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“This was the best experience I’ve ever had purchasing a new mattress. We went in this morning and it was delivered this afternoon. Great prices, great service, we couldn’t be happier!”