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July 2024 by SHIRLEY MAE WILLIAMS
In From Out Of Town And I Went To O'Reilly's In Raymore I Was Assisted by A TERRIFIC Young Lady, Louisa. She Was Very Customer Oriented, Helpful, Very Informative. Louisa Is A Complete Face Of Customer Service. I Will Refer All My Friends And Family Even Strangers To O'Reilly's!!! Kudo's To You Louisa.
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June 2024 by William Shay
Great place to buy auto parts very friendly people working there
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April 2024 by Brian Ahern
Not a great experience. Today 4/23/2024 I went in to the location because I had a check engine light on. They let me use the scan tool to read the code. I confirmed what I thought was the issue and was looking to buy a new battery. I asked the older gentleman behind the counter if he could help me find the location of the battery and his response was “Google it” in a rude tone. I believe his shirt said Assistant Manager but I am not 100% certain. So, what did I do, I went to a different parts store and bought a battery and they showed me where it was in the van. So my response is this. I did google it, I googled a different parts company that actually provides customer service!
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April 2024 by c lee
Good service. The manager at this location is very experienced.
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March 2024 by Pat Peel
Just needed a battery charged. They were very helpful.
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September 2023 by lawrence morse
The staff are very nice and helpful they can help you with just about any questions you may have!
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September 2023 by Leo Pacino
I frequented this place for years. I had good interactions with staff, like Mike, who sadly passed on. Lately, they had new managers, like Ben, who portrayed a perfect example of rudeness and unprofessionalism. He is so lazy that he was leaning over the counter for 20 minutes and refusing to get the stuff I ordered. He asked me to get it myself!!! I am sorry, I don't know about oil filters much, and I asked for his help, but obviously, it was inconvenient for him!!!
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August 2023 by Johnny Lowe
Thanks for all the help
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July 2023 by Steve Butler
Nice people.
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July 2023 by Haley Miller
Don’t go here. The guy that I talked with obviously didn’t care about helping me or my business. Go to AutoZone in Belton
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June 2023 by Thomas P.
My kids left the dvd player on in our SUV and the battery drained over night. I took the battery out (1-22 date) and took it down to this store. The older cowboy boot wearing gentleman only one working said my battery was no good and the cell was bad when I returned 3 hours later. Myself not being born last night knew better and left. long story short I reinstalled the battery and jump started the car like I should've the 1st time and seems to be working fine. I assume it's really easy for employees to keep good batteries (only cost them the core charge)and resell them as side money. Beware.
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May 2023 by Brady C
They are always willing to help went in today and figured out the problem with my ac
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April 2023 by Gina Gahagans
Great service. There were friendly. They put my windshield wipers on without hesitation. I'm new in the area. I will be returning for any car needs. Thank yiu
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February 2023 by bellefancy
I have been to O"Reilly's many times and have been happy enough with the service and the knowledge base of the employees. This is actually a review for the particular employee that waited on me. This was at the Raymore Missouri store. He is in his sixties, at least, no name tag. He was so rude, curt, and unhelpful. I needed a locking gas cap. Someone has apparently been using my vehicle as their own personal gas station. The vehicle barely had enough gas left to get to the store. I didn't want to buy gas until I had the cap. I gave him make, model, etc. He asks me 5.4 or 6? I don't know. He stares annoyed and blankly into space. I ask him what is the difference, he says it's gas or diesel. Okay, it's gas. What kind of threads he asks curtly. I'm not sure. Same annoyed, blank, rude stare. I suggest we go twenty steps out the door and look at it. No one else is in the store. I remove the cap and he says okay. I was this same lousy attitude throughout the process. I purchased the cap. I went to the gas station next door to O'Reilly's and filled up. Get home, and it's the wrong cap! Now I have a full tank of gas ready to be stolen! I wouldn't mind the mistake as badly if he hadn't been so very rude. I haven't been treated like that anywhere for quite some time. Apparently O'Reilly's is desperate for help. I will go back there, but if he's the only one to help I will walk out.Service
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January 2023 by Roger Ruth
Tested my alternator ordered replacement had the car back on the road same day .Couldn't be better
