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April 2024 by Leti Gutiérrez Cordova
The meat was very hard, the taste very unsavoured and it was supposed to be ribeye but it didn’t look like it was. I remember that this place used to have quality, we ordered the ribs and they didn’t even haveDietary restrictions: Improve the quality and flavor of the products, I remember that before this place had quality in its food
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April 2024 by Vicki Smith
Service is very slow not to be busy, people not doing anything. Another server came to take order. Only 2 servers working no at the door to seat you.a
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April 2024 by Bella C.
I had an absolutely horrible experience today at my local Applebees. Staff were eating over our food and drinks , not practicing health protocols, playing in each others hair then serving us food. Very loudly talking about me when I sent my food back for that reason. Management couldn’t control the staff AT ALL. We have all of this on video footage. It took over 20 mins for us to receive water and we didn’t get silverware until we asked even after receiving food. After speaking with management our concerns were not escalated or even addressed . I left after paying almost $50 for a mediocre meal , below subpar service , & the concern that my meal may have been tampered with due to the unruly and unhappy kitchen staff. There were no apologies , nothing was comped , not even a coupon for our next visit . TOTALLY UNACCEPTABLE. From the lack of uniforms , the staff all over horse playing but no one working , unsanitary practices this was just 0/10.
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April 2024 by Diana Gubarik
I’m not one to leave reviews and don’t have high hopes for Applebees. But, I was hoping for at least some silverware and napkins… unfortunately after our food arrived the waiter told us they ran out of silverware and napkins. As for the atmosphere it consisted of a waiter yelling at another employee.
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April 2024 by Corinne N
Waited over 20 minutes and no one even came to take our drink order. IT WAS NOT BUSY AT ALL..... 5 to 6 normal size tables and I counted 6 staff people.
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April 2024 by Jeff Archer
Sorry to say the Applebees chain should probably take their name off this location. Dined in for dinner was about to leave after food took about 1 1/2 hours to arrive. The overall feel was bad seemed dirty windows filmed over floor dirty, needs a complete remodel. They were turning people away telling them it was over an hour wait even though most of the restaurant was empty. Just sad since there really is not much in Raytown.
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April 2024 by Michelle Stilwell
Waitress was great. She did a great job. Took a few minutes to get waited on. Other than the wait at the beginning it was good.
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April 2024 by Kim Kuse
Waited to long for food not busy. Got the wrong food not once but twice. Didn't want to give us our change
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April 2024 by Davion Williams
Ghetto and horrible customer service
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April 2024 by Lori Dean
This place is no good. We had 3 kidd under 6. Waited over 1hr 1/2. The waiter said manager was going to discount our meals. We got a .99 cent potato and .99 cent fry for free. Will never go back there
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March 2024 by Andrew Stafford
I didn't see my sever tell the food came out. I saw a family leave because of slow serves. My food was barely warm. Won't be coming back there anyti.e
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March 2024 by Liston Rose
No hostess for 10 minutes; seated ourselves; flagged down hostess to start service; food was good; specialty drinks were too sweet; simple online checkout.
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March 2024 by Larry Wright
Usual quality, helpful
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March 2024 by Kimberly Robinson
The place needs some TLC, to say the least!The owner must be very wealthy, and truly does not care about his or her investments!I’m surprised it still exists!Staff truly runs the place, as they see fit!It smells bad, the music isn’t across the board..I would truly hate for it to close down.I visited this past Saturday. No one was there the greet the patrons at the door. It reminded me of a run down club!!
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March 2024 by Burg Bey
If i could give 0 stars I would. We were seated at a table that had food all in the seats so we had to sit ourselves at a different booth. Our waitress whom never gave us her name couldn't seem to remember anything from our drinks to our order. It took us 27 minutes from the time we got seated to just get a water. A guest in my group ordered a smoothie and received it in a dirty cup. About 10-15 minutes after that we were finally able to order our food. But when she came to the table she stood there in front of our table on her phone and wouldnt answer any questions until she finished. When asked if she was on her phone her response was “ I am, I have a 3 year old” when asked to speak with a manager multiple times we were told he was handling some “big business” in the back and couldnt come out to speak with us. The waitress then asked if we wanted to switch waiters since we had an issue with her. This location is very unprofessional from management down to waiters. I highly don’t recommend at all. As they do not care about their customers. We left as we will not spend money where we are not welcomed.
