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November 2023 by Kay Fraz
Loathe them, wish I could give no star. Charged my account over $200-I fought it but the sumbeaches then put it as a collection on my credit report?!! I *literally* only asked for a quote? Been years ago now-but that nasty, hurtful memory has stayed. Horrible, *horrible* company they were to me-like T-Mobile?.
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August 2023 by Aerial Dixon
Carrie M. Was really helpful! Got me in at the last minute! Ask all the important questions & made sure I was comfortable! Thanks again
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May 2023 by Melinda Reece
I have been w/Farmers for 1 year. Insurance went up a LOT upon renewal. I was very unhappy with my other agent so I walked into J Robert Atkins Agency and asked for their help. Robert sat with me and went over all my current policies with Farmers. Was able to change some things and lower my premiums a little and changed agents. This agency experience is miles above the other one. Thank you Robert and your 2 office assistants for you very kind, attentive and professional help!
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March 2022 by Baron Grutter
Robert and Sheila took care of our family insurance needs through 2 homes, half a dozen vehicles, and more. Nearly 15yrs I believe. We recently moved to Michigan and are very sad to lose them. But even through the move they made it easy to get everything transferred over. I felt they always did their best to get us plans that were appropriate to our needs while trying to find the most cost effective approach. If I could give them 6 Stars, I would without hesitation.
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January 2022 by Steve s
He takes care of his customers. period. will beat any price. Don't know how he does what he does but he's been doing it forever.
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October 2021 by Toni Castagno
I love Robert and Sheila! They have been there for me since I was 21 buying my first house and here I am at 32 in my second home. They've always worked with me through ups and down and have always been there for my family! Couldn't ask for anything more!
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June 2021 by Willie Kelly Jr.
Robert has been providing me good insurance for years now. I enjoy the fact that is followup is prompt. Robert is great as an agent, and he is the only reason that I am with Farmers. If it were not for his service it would not be paying the premium price of having Farmer's Insurance
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May 2021 by Julie Gibson
The quick personal service that Robert and his team provide is second to none. They really care and go over and above for their clients - every time. I cannot recommend Robert, Sheila, and the whole Atkins Team any more highly!
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May 2021 by Sean Nunn
Mr. Atkins is very adept at finding the best deal for our money with Farmer's Insurance. When I switched to Farmer's he was able to get me the same coverage I had before, plus an umbrella policy, for the same price I was paying before. Unlike some other agents, I feel like Mr. Atkins is working for me first and Farmer's Insurance second, not vice-versa.
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May 2021 by Michael Payne
I recently experienced a loss and Robert Atkins and his associates handled it with the kind of personalized service you just don't see these days. They were understanding, professional and patient to a point I have not seen in recent years. You won't go wrong here.
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April 2021 by JC F
Robert and Sheila have been there for me through thick and thin for several years now. Robert is very good about explaining insurance details in lay person terms. The personal, family-like touch doesn't hurt either.Thanks for always having my back!
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January 2021 by Jean Ruiz
I had to change my due date for my automatic withdrawals. I was assured by Shiela this had been put.in place. Sheilala had never put a stop on the withdrawal and it went through anyway. It caused a couple of things to bounce. I switched agencies What a hassle.
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January 2021 by Chris L
Enjoy working with this company. They always try to ensure we're doing ok. Great customer service.
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January 2021 by Toni Tamborello
I love Robert and Sheila! They have been there for me since I was 21 buying my first house and here I am at 32 in my second home. They've always worked with me through ups and down and have always been there for my family! Couldn't ask for anything more!
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November 2020 by Mike McLeod
I had a great experience working with Robert Atkins. I felt like he took time to work with me and get the best deal and best coverage.
