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December 2023 by Taresa Ewan
Horrible experience today! I loved the Rainbow shop not far from the KCVA years ago when I worked there and noticed the Raytown store today driving by and had a bit before my doctor's appointment so thought I'd run in and shop. I was so excited..found a few cute items and went up to the counter. One young lady was ringing up a lady who had alot!!! So, I smiled and looked at the other two ladies also standing in front of a cash register and they wouldn't even look at me. It was like I was invisible! After a while I just took items back where I found them and told the nice lady working by the door, they just lost a sale. They wouldn't even look at me up there. She just said have a good afternoon on my way out. Probably didn't know what else to say...
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May 2023 by Annette McGinnie Trotter
I love this place, so much I actually work there.... The customers are the BEST!!!!
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May 2023 by kamilah Grim
Horrible store.... Purchased items came back the next day because one of the items has scratchy rhinestones on it and was extremely uncomfortable to wear....I was told that they couldn't return my item until later because they didn't have enough money in the register for a refund....I PAID WITH A CARD.... the receipt says that after 5 days I can only get store credit...I believe they making it hard for people to do returns....I don't want anything else from that lame store... Was walking by and a shirt caught my eye... Horrible mistake....
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February 2023 by Hallea Traynor
This store is very unprofessional. I had called several times for days trying to inquire about an item, even had a rainbow store i was at call also but one ever picked up the phone. Smh what business refuses to answer their phone.
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February 2023 by Hannah
Wow, the staff was so nice and my shopping experience was great. TY !
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February 2023 by Hailey Harlo
Nice place, cut clothes.
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January 2023 by yhu bad
if there was a zero I would get this location that. The staff horrible asl. There’s this oversize Caucasian lady with fake platinum blonde hair who I believe is the manager and this light skin with with short hair who gossip about people every time they leave the establishment. They kept catching a They kept catching an attitude over little things customers did. They need to work on better customer service. I love this rainbow cause it has one of the best clothes in kcmo but if this is the energy, I’m going to get from the employees is rather I just shop online.
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October 2022 by AngelaRose McCray
Opens at 10 , didn’t show up till 10:15.Then said you have to come backIn 30 mins…unprofessional
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March 2022 by Marleen Mitchel
Never find anything that fits. Too big or way too small
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March 2022 by Fatimah Collins
Ratchet! Company target’s Minorities for profit only, management is undertrained and unprofessional, worst customer service in town! Somehow they pride themselves for being family owned but the family is middle eastern. Oddly enough only sale cheap urban knockoffs, We have to be selective where we spend our money as a community and spending here isn’t a community investment.
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December 2021 by Chintanya Porchia
Dennisha gave me the best service and i will continue to come back to this location
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December 2021 by chloe johnson
Love the ppl and the fashions got theshows ice wanted for a year.
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September 2021 by janay hall
we encounter two ladies during our shopping experience. my senior mother asked one lady about sizes and she was very helpful to her and friendly. the second lady who checked us out had a bit of a attitude. my mother called her "uppity" when we left.
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September 2021 by Mrs. K Hamilton
I'm thinking this was the manager that helped me today. I didn't get her name but today is 8-27-21 and she helped me finding a cozy lil spot to change from my white Levi's which had gotten dirty to some jeans she helped me pick with sizing. The professionalism, and care plus the sweetness she showed was so amazing???????? Stay that way young lady I promise you your attitude will take you far. Thank you
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September 2021 by Timothy Moore
Kim is always a pleasure. Very reasonable prices and always quick and friendly service.
