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February 2024 by Hope Torres
It was so easy to be approved and get what I need it's my first time renting from here
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February 2024 by Aly Reed-Black
Everyone is so friendly, the process is easy, and they do everything they can to work with you if things get tight.
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December 2023 by Dylan Russell
If I could give this place a zero stars I would Phil is extremely rude plaid my stuff off but he has a horrible attitude he acts as if he owns the place will not be coming back for anything else
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December 2023 by Macenzie Hinds
I’ve had the worst experience the last couple of weeks with rent a center. District manger can’t even call me about my experience. This place is a joke.Update: the district manager finally called me. After many times trying to reach him. Still very disappointed and dissatisfied with the response he gave me. I had called corporate 3 times and the store many times to try to speak with the district manager and I’m just now hearing back.? At my job I had 72 hours to reach out to a customer not 2/3 weeks. lol. My washer was not draining and actually FLOODED my laundry room to the point the I have to replace the walls and floors. When I finally got a loaner washer it sounded like a god da** helicopter was in my house it was so loud. Not to mention they set it up incorrectly and flooded my laundry room again. THE ONLY reason the district manager called me today is because of my review. This is breach of contract. I’m going to the BBB and getting a lawyer. Get ready to pay me rent a center.
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October 2023 by Shyhiem Zachary
You guys always treat us right!
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September 2023 by Dawn
It was ok I just paid too much for the tv.
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July 2023 by Greeneyss
Very rude store!!! 350 hwy raytown mo
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May 2023 by Tracey Coker
Was able to help find new washer and dryer
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May 2023 by anita gicinto
I have been doing business with Rent A Center for years and I’ve paid for the insurance. Furniture caretakers recently repaired tares in my leather sofa I’ve had for three years and it looks brand new . Get the insurance it’s worth it. And Phil keep using Furniture caretakers they work miracles
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May 2023 by Kiani Porter
Phil is rude and dishonest! He told me another rent a center gave me a poor customer review and when I spoke with that manager they said they never spoke with him and gladly took my business back! Phil also told me that he and I had an entire conversation that never happened. If you want to use rent a center, go to Grandview. Corey is AWESOME!!
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April 2023 by christina simms
I had such a HORRIBLE experience with rent a center on 350 hwy. the manager was rude and unprofessional. Customer service wasn’t a big help either seeing that they lied to me and never sent my items out and I’m still waiting on a refund smh. It’s almost been a month since trying to get a bed from them.
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February 2023 by Mr. Kenneth Wesley Sr. (Kenny)
I must say that these individuals that work at this location cares about their customer. I wish I knew there names, but I gave them a 20 dollar a piece for a tip, all three of them for being a great customer oriented individuals and for fulfilling my every need.
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February 2023 by Ken D Wesley Sr.
I must say that these individuals that work at this location cares about their customer. I wish I knew there names, but I gave them a 20 dollar a piece for a tip, all three of them for being a great customer oriented individuals and for fulfilling my every need.
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November 2022 by Catrina Kennedy
If I could give 0 stars I would. I received the worst customer service i have ever experienced in a business. Do not do business with this rent a center they will take your money, be disrespectful, and won’t answer the phone to get your money back!
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November 2022 by chiquita evans
I’m never disappointed! I have paid two things off already and currently paying on something new. I love the customer service and the ease of renting.
